Richard James Marrero

Recently retired after a 30+ year career supporting global executives and managing mission‑critical IT operations. Seeking in the Cannabis Industry (part‑time or full‑time) to stay active, productive, and engaged. As a U.S. Army Veteran (75th Ranger Regiment), I bring an unwavering commitment to safety, punctuality, and operational excellence. Proven track record of navigating complex logistical challenges

Independent Worker / Personal Support Services - Self-Employed

(2026-01)

Provide personal assistance, errands, and transportation support for individuals and small businesses.

• Handle pickups, deliveries, scheduling, and customer interactions with professionalism
• Maintain punctuality, reliability, and strong communication always

Senior Messaging Engineer & Executive Support Lead - Everest Reinsurance

(2017-01 - 2025-12)

• Delivered white‑glove support to global executives with a 98.8% SLA
• Known for reliability, discretion, and exceptional customer service
• Managed high‑pressure situations with calm, disciplined execution

Senior Messaging & Directory Services Engineer - Forbes Media

(2012-01 - 2017-12)

• Supported executives and staff with complex technical needs
• Led teams and maintained strong communication and service standards

Technical Manager / Senior Engineer - Novartis

(2006-01 - 2012-12)

Managed critical operations with precision and accountability.

Global Messaging Engineer - Pfizer

(1995-01 - 2004-12)

• Led teams coordinated large‑scale operations, and ensured consistent service delivery

75th Ranger Regiment, E5 - U.S. Army

• Elite training, discipline, and mission‑driven performance
• Strong foundation in responsibility, teamwork, and operational excellence