Richard Perfetto

Managed front desk communications, including handling incoming calls, greeting customers, and delivering exceptional customer service. Maintained accurate customer and business records with strong attention to detail and organizational skills. Coordinated on-site business meetings, lunches, and dinners, managing catering orders and ensuring timely execution to meet critical deadlines.

Customer Relationship Associate - A&J Consulting - Holmdel, NJ

(2025-01 - 2026-02)

• Managed front desk communications, including handling incoming calls, greeting customers, and delivering exceptional customer service.
• Maintained accurate customer and business records with strong attention to detail and organizational skills.
• Coordinated on-site business meetings, lunches, and dinners, managing catering orders and ensuring timely execution to meet critical deadlines.
• Built positive customer relationships through professional communication and responsive service.
• Performed data entry and record maintenance, reviewing information for accuracy and resolving discrepancies to ensure data integrity.

Server - Cent'Anni - Avenel, NJ

(2022-10 - 2024-11)

• Provided excellent customer service, both in person and via phone.
• Processed in house and telephone food and beverage orders.
• Operated POS systems or cash handling and credit card orders.
• Assisted with inventory management, orders, and stocking.
• Efficiently multitasked in a fast-paced environment, with good attention to detail and time management.
• Great team collaborator.

Academic Diploma - Old Bridge High School (2018-09 - 2022-06)