Plant Merchandiser at Altman Specialty Plants, LLC. (2023-04 – Present)
- Executed effective merchandising strategies for plant products at Home Depot, ensuring displays were fully stocked, organized, and visually captivating.
- Oversaw plant inventory management, assessed product quality, and upheld display cleanliness in accordance with corporate standards.
- Guided customers with plant information, care instructions, and tailored product recommendations to enhance sales.
- Liaised with store management regarding display status and inventory requirements.
- Employed mobile devices for communication and reporting, adhering to established company protocols.
In-Store Shopper at Sprouts Farmers Market (2022-06 – Present)
- Executed shopping and fulfillment of customers' online orders, ensuring product quality and freshness standards.
- Delivered exemplary customer service by addressing inquiries and assisting with product selection and substitutions.
- Served as an ambassador of the store, aiding customers on the sales floor and fostering a positive shopping atmosphere.
- Leveraged mobile devices and store technology to process orders and collaborate with team members.
Proprietor at CLOUD NINE NURSERY (2014-04 – Present)
- Oversaw daily operations of a 4,000 sq ft nursery, supervising propagation, plant care, and display arrangements for a varied assortment of plants.
- Educated customers and community members on plant care, soil management, watering, and effective gardening techniques.
- Maintained cleanliness of the nursery, organized displays, and ensured exemplary plant presentation standards.
- Delivered landscaping services and customized plant recommendations to elevate customer satisfaction.
Sommelier/Manager at The Phoenician Resort (2000-04 – 2008-10)
- Trained staff on extensive wine list knowledge and presentation techniques, ensuring compliance with high service standards.
- Maintained well-organized and visually appealing displays in wine outlets to enhance overall guest satisfaction.
- Collaborated with management to sustain award-winning service and product quality.
State Wine Manager at Copper State/All American Distributing (1981-01 – 1999-12)
- Supervised purchasing and distribution processes of a large wine portfolio, guaranteeing inventory accuracy and product excellence.
- Educated sales teams on product knowledge and merchandising best practices tailored for retail and restaurant clientele.
- Established optimal inventory levels and monitored stock to support sales efforts and display integrity across multiple locations.
- Coordinated with clients to ensure product displays conformed to both company and client standards.
