Receptionist
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I am hard working, reliable, helpful, and you can always count on me to go above and beyond!
Receptionist - Clean and Shine Solutions LLC - Valrico, FL
(2020-04)
Processed invoices, filed paperwork, managed calendars, made copies, supported sales activities, responded to inquiries via phone and email, scheduled appointments, maintained client database, sorted and distributed mail, managed office supplies, maintained office equipment, ensured a clean and organized reception area, greet clients and visitors, screened and directed calls, provided information and assistance.
Commercial cleaning: Sweeping, mopping, vacuuming, dusting, disinfecting, sanitizing, window cleaning, floor care (stripping, waxing, polishing, scrubbing), carpet cleaning, knowledge of safety protocols and procedures & use of personal protective equipment, ability to stand, walk, bend, and lift for extended periods, ability to prioritize tasks and manage time effectively, ability to interact professionally with clients as well as address their concerns.
Certified Nursing Assistant (CNA) - Baldomero Lopez State Veterans' Nursing Home - Land O' Lakes, FL
(2023-12 - 2024-06)
Assisted patients with ADLs (bathing, dressing, toileting, feeding), personal hygiene, and mobility (transfers, ambulation). Provided skin care and repositioning to prevent pressure ulcers/bed sores, recorded vital signs, monitored fluid intake/output, collected specimens, and reported changes in patient condition to nursing staff, assisted nurses with procedures, applied dressings, provided catheter care, administered enemas, maintained clean and safe patient environment, changed linens, answered call lights, ensured patient safety, communicated with patients, families, and staff; documented care accurately and maintained patient confidentiality.
Call Center Representative - Customer Rewards - Brandon, FL
(2018-12 - 2020-04)
Booking appointments, verifying qualifications, dialing and answering inbound/outbound calls, cold calling, listening to customers needs or issues and providing helpful solutions to their problems, receiving and transmitting emails.
Some College - Sociology, Garment Construction - Nassau Community College (2018-09 - 2018-12)
High School Diploma - Arts - West Hempstead High School (2014-09 - 2018-06)
