Fire Guard at Harvard Protection Services (2024-02 – Present)
- Monitored security systems and maintained strict access-control procedures.
- Responded promptly to incidents and documented occurrences according to established procedures.
- Collaborated with safety teams to help maintain a secure and well-organized environment.
Supervisor at The Children's Place (2022-02 – 2024-02)
- Supervised employees and supported daily store operations in a fast-paced retail environment.
- Trained team members on store procedures, systems, and customer-service expectations.
- Handled customer concerns and resolved operational issues efficiently and professionally.
- Supported point-of-sale operations and assisted employees with system-related issues.
- Promoted consistent procedures and effective communication to support team productivity.
Supervisor at Gap Factory (2020-03 – 2022-02)
- Supervised daily store operations and ensured tasks were completed accurately and on schedule.
- Provided first-level assistance with employee questions, system issues, and day-to-day operational needs.
- Trained team members on store systems and procedures to improve efficiency and service.
- Assisted with technology updates and operational improvements within the store.
- Maintained a collaborative work environment and supported team performance.
