Ricky Cardo

Dedicated and reliable service professional with over 3 years of experience in customer-facing roles. Proven track record of growth and leadership, with strong interpersonal skills and a commitment to excellence in hospitality and teamwork.

Cashier - Wendy's - Delray Beach Fl

(2020-01 - 2022-12)

• Delivered friendly and efficient service in a fast-paced environment.
• Handled customer transactions, managed cash register operations, and resolved customer concern.
• Maintained cleanliness and organization in front of the house areas.
• Consistently met performance and quality.

Lead Server/ Dinning Room Supervisor - Sinai Residences - Boca Raton

(2022-01)

• Began as a part-time server and earned promotion to full-time and eventually to lead server due to consistent performance and leadership.
• Supervise and support dining staff, ensuring high- quality service for residents and guests. Handling customer Complains.
• Assist in training new team members and coordinate service to meet facility standards. Help to manage Staff schedule and attendance.
• Maintain strong communication with managements and kitchen staff to optimize workflow.
• Assist with inventory and ordering.

High School Diploma - Boca Raton Community High School (2021-01)