Operations Manager at B.R. Distilling Company, LLC (2023-10 – 2026-03)
- Managed distributor purchase orders and inventory management system to ensure accurate processing and timely fulfillment.
- Coordinated domestic and international logistics to support company sales initiatives.
- Served as the primary liaison between executive leadership, production, sales, and distributors to ensure efficient communication and collaboration.
- Oversaw front office operations, answered incoming communications, welcomed customers.
- Cross-trained across multiple departments, providing operational support wherever business needs required.
Social Media and Marketing Manager at B.R. Distilling Company, LLC (2022-01 – 2023-10)
- Developed and managed social media content and campaigns across Facebook, Instagram, and TikTok to increase brand awareness and audience engagement while maintaining a consistent brand voice.
- Created marketing assets including photography, graphics, and copy while maintaining a consistent brand identity.
- Coordinated domestic and international product shipments to media outlets, industry partners, and influencers
- Designed and launched the company's facility tour program, including scheduling processes, educational materials, and staff training.
- Managed marketing inventory and coordinated shipment of materials for promotional events and product launches.
Office Manager at B.R. Distilling Company, LLC (2021-01 – 2026-03)
- Provided day-to-day administrative support to executive leadership, including direct support for the COO and CFO in a fast-paced, growing organization.
- Managed daily office operations, vendor relationships, purchasing, office equipment, and supply inventory to ensure efficient business operations.
- Supported management with recruiting, resume screening, and onboarding.
- Maintained organized records, responded to customer inquiries, and resolved issues with professionalism and attention to detail.
- Coordinated facility tour schedules and managed booking calendar via WordPress
- Troubleshot and resolved issues with WordPress booking system and Stripe payment processing service, ensuring seamless customer reservations and payment processing.
- Assisted customers on-site with purchases and product recommendations.
- Frequently took ownership of projects outside normal responsibilities and learned new systems as business needs evolved.
Brand Ambassador at B.R. Distilling Company, LLC (2019-11 – 2020-01)
- Represented brand at festivals, tastings, and promotional events.
- Coordinated event logistics, promotional displays, and customer engagement activities.
- Educated consumers on products while building strong customer relationships.
- Increased brand visibility through product demonstrations, event marketing, and customer engagement.
Graduate Research Assistant at University of Memphis – Department of Psychology (2015-08 – 2020-05)
- Collected, analyzed, and maintained research data while ensuring accuracy and confidentiality
- Led school-based data collection sessions coordinating with educators and participants.
- Coordinated bi-annual research activities, maintained consent documentation, and supervised undergraduate research assistants during data collection sessions.
Graduate Teaching Assistant at University of Memphis – Department of Psychology (2015-08 – 2020-05)
- Supported undergraduate psychology courses through grading, exam proctoring, and student mentoring for both online and in-person courses.
- Maintained attendance records, gradebooks, and instructional materials.
- Held weekly office hours to tutor students and provide academic support.
Clinical Research Intern at St. Jude Children's Research Hospital – Department of Psychology (2014-06 – 2015-06)
- Assisted clinical research projects within the Sickle Cell Clinic.
- Maintained confidential research materials and assisted with laboratory organization.
- Reviewed medical records and prepared documentation for clinical appointments.
- Maintained research materials and provided administrative support for laboratory operations.
Hostess at Slider Inn – Downtown Memphis (2020-05 – 2020-12)
- Coordinated guest seating, managed takeout orders, and supported daily restaurant operations.
Bartender (Seasonal) at The TapBox (2016-01 – 2020-01)
- Delivered exceptional customer service in high-volume event environments while accurately handling cash and credit transactions.
Sales Associate – Fashion Watches and Accessories at Macy's – Wolfchase Galleria (2012-03 – 2014-06)
- Assisted customers with purchases, credit applications, and product recommendations.
- Managed cash transactions with accuracy and accountability.
