Wine Director / Wine Department Operations Manager / Chain Wine Buyer / Wine Consultant - Blanchards Wine & Spirits - Massachusetts
(2025-01)
- Lead the overall operations of the wine department across multiple store locations.
- Direct wine purchasing and assortment planning for the chain.
- Develop buying strategies based on sales trends, customer demand, seasonal opportunities, and market analysis.
- Manage inventory control to maintain optimal stock levels, improve inventory turns, and minimize out-of-stock products.
- Establish retail pricing and promotional pricing strategies to maximize sales and profitability.
- Direct merchandising initiatives, including shelf layouts, displays, seasonal features, and product placement.
- Negotiate pricing, allocations, and promotional programs with distributors and suppliers.
- Analyze sales reports and inventory performance to guide purchasing decisions.
- Coordinate inventory transfers and product balancing between store locations.
- Organize wine tastings, customer events, and promotional programs.
- Train and mentor staff on wine knowledge, merchandising standards, and customer service.
- Collaborate with ownership and store managers to improve operations, grow sales, and increase profitability.
Owner / Store Manager - Brighton Gourmet & Wine Cellar - Brighton, Massachusetts
(2012)
- Manage all aspects of retail store operations.
- Purchase wine, spirits, beer, and specialty products.
- Negotiate purchasing agreements with distributors and suppliers.
- Oversee inventory management, budgeting, invoicing, and financial reporting.
- Recruit, train, supervise, and evaluate employees.
- Develop merchandising strategies and promotional events.
- Maintain outstanding customer service and operational excellence.
Store Manager - Foley’s Liquors - Brookline, Massachusetts
(2000 - 2010)
- Directed daily retail operations, purchasing, budgeting, and inventory control.
- Managed distributor relationships and introduced new products.
- Processed invoices, deliveries, and financial transactions.
- Supervised and trained employees.
- Maintained merchandising standards and operational efficiency.
- Delivered exceptional customer service.
Human Resources Manager - Mövenpick Hotels - Ramallah, Palestine
(2010 - 2012)
- Managed Human Resources operations for more than 400 employees.
- Administered recruitment, onboarding, employee relations, and benefits.
- Developed employee training programs and updated job descriptions.
- Coordinated hiring events and recruitment initiatives.
- Ensured compliance with company policies and labor regulations.
Owner / Manager - Rita’s Café - Brookline, Massachusetts
(2010 - 2013)
- Managed all daily business operations.
- Supervised kitchen, barista, and front-of-house staff.
- Oversaw purchasing, inventory, budgeting, and scheduling.
- Maintained vendor relationships and quality standards.
- Delivered exceptional customer service while maintaining operational excellence.
