Processor/ National Acct Maintenance at U.S. Xpress (2024-06 – Present)
- Processing tire cost
- Data entry
- Negotiating cost
- Creating work orders
- Transferring information into excel/word.
- Claims approving/denying
- Billing
- Able to fully use critical thinking & analyze invoices.
- Self sufficient/gain knowledge
Area Sales Manager at Ross Dress For Less (2023-09 – Present)
Repair management/Cost Authorization at HomeServe USA (2020-09 – Present)
- Assist customer with home warranty claims
- Taking payments for service call fees
- Giving contractors approval for work
- Answering any customer questions or concerns
- Going over contracts and providing clarification as to what's covered and not covered under the terms
- Fully analyze cost and make sure all contracts are being adhered to.
Assistant Manager at It's Fashion (2020-03 – 2020-09)
- Processed cash/card transactions for clothing and accessories
- Provided excellent customer service
- Opened and closed store down when scheduled
- Counted cash drawers and coordinated change orders for employees
- Answered questions from customer over the phone, email, and in person
- Trained new associates on company processes and procedures
Customer Service Representative/Assistant Manager at Family dollar (2019-01 – 2020-03)
- Processed customer transactions
- Assisted customers with questions
- Assisted customers with a warm and professional attitude
- Operated the cash drawer
Caregiver at ArKridge HomeCare LLC. (2018-06 – 2019-06)
- Bathing
- Grooming
- Light housekeeping
- Cooking
- Transportation
- Picking up medicine/household needs
Customer Service Associate at Target (2018-08 – 2019-01)
- Help push inventory out on trucks
- Stocking
- Register
- Returns/exchanges
- Assisting customer with questions/finding things in the store.
- Processed payments
