Senior DOT & Fleet Compliance Manager at MasTec Network Solutions (2024-06 – 2026-02)
- Managed DOT, FMCSA, fleet compliance, and operational governance support across nationwide field operations, improving visibility around compliance gaps, inspection issues, asset readiness, and corrective action follow-up.
- Built and maintained SOPs, compliance trackers, audit-prep documentation, reporting routines, and escalation processes to strengthen audit readiness and reduce manual follow-up across multiple teams.
- Reviewed recurring violations, driver/file issues, vehicle readiness concerns, inspection trends, and documentation gaps, then partnered with field leaders to close issues and prevent repeat failures.
- Worked cross-functionally with Operations, Safety, HR, Finance, Fleet, and field leadership to improve accountability, reporting accuracy, vendor follow-up, and compliance execution across markets.
Regional Fleet Operations Manager at Tilson Technology Management (2023-07 – 2024-06)
- Managed fleet operations supporting telecom infrastructure teams, including preventive maintenance, repair coordination, asset readiness, vendor follow-up, utilization tracking, and cost-control support.
- Improved fleet uptime and field readiness by strengthening maintenance oversight, vendor accountability, lifecycle planning, and escalation routines for high-priority asset issues.
- Built fleet reporting and KPI routines to give leadership better visibility into vehicle status, downtime, repair trends, cost drivers, and operational risks.
- Partnered with field operations, procurement, finance, vendors, and leadership to resolve fleet issues quickly and keep project teams properly supported.
Regional Fleet Operations Manager at TrueNet Communications (2022-08 – 2023-07)
- Managed lifecycle support for 800+ fleet assets across multiple markets, including acquisition support, upfitting, maintenance coordination, repairs, utilization, vendor management, and retirement planning.
- Used telematics, maintenance data, and fleet reporting to improve asset visibility, reduce downtime, track cost drivers, and support better decision-making across regional operations.
- Standardized fleet processes, vendor follow-up, repair escalation, asset tracking, and operating routines to improve consistency across dispersed field teams.
- Supported operating cost reduction through stronger PM compliance, repair oversight, vendor performance management, utilization review, and improved accountability around fleet usage.
Fleet Operations Manager at CARVANA-Tolleson (2021-10 – 2022-08)
- Managed regional fleet and support equipment readiness, including maintenance coordination, registration compliance, repair tracking, vendor communication, and asset availability.
- Supported vehicle and equipment upfitting, setup, readiness checks, and operational handoffs to ensure assets were prepared for daily use.
- Used telematics and maintenance tracking to improve preventive maintenance scheduling, reduce missed service intervals, and increase visibility into fleet condition.
- Worked with operations leaders, vendors, and internal teams to reduce downtime, resolve repair issues faster, and keep vehicles and equipment available for production needs.
Delivery Operations Manager — Final Mile at Sol Flower Wellness Center (2020-04 – 2021-09)
- Managed final-mile delivery operations, including routing, dispatch, driver coordination, scheduling, delivery workflows, compliance readiness, and daily execution.
- Utilized Onfleet and support routing tools to improve dispatch visibility, delivery planning, route efficiency, on-time performance, and issue resolution.
- Built SOPs, training routines, staffing plans, accountability processes, and KPI reporting to create a more consistent delivery operation.
- Supported budgeting, vendor coordination, licensing/compliance readiness, and daily operational controls to maintain reliable service levels and reduce service failures.
National Logistics Account Manager at Updike Distribution Logistics (2018-08 – 2020-04)
- Managed logistics accounts across LTL, intermodal, drayage, and over-the-road transportation, coordinating freight movement, carrier performance, pricing, routing, and customer communication.
- Worked with carriers, customers, and internal operations teams to manage capacity, resolve service failures, protect delivery timelines, and improve transportation execution.
- Negotiated carrier rates and supported cost-effective logistics solutions while maintaining service reliability and customer satisfaction.
- Tracked account performance, exceptions, service issues, and communication follow-up to improve retention, visibility, and operational consistency.
Operations Supervisor - Distribution at GEODIS Logistics, LLC (2016-10 – 2018-09)
- Supervised warehouse and distribution operations across receiving, cross-dock, inventory control, picking, packing, staging, and outbound shipping.
- Led 50+ associates, managing labor planning, productivity, safety, coaching, workflow priorities, and daily floor execution.
- Improved dock-to-stock, pick/pack/ship flow, shipment accuracy, inventory control, and handoff processes to reduce delays, rework, and shipment exceptions.
- Implemented SOPs, safety routines, and KPI tracking around productivity, inventory accuracy, damages, cycle counts, and outbound performance.
Regional Sales Account Manager at Aaron's Sales and Lease (2014-09 – 2016-09)
- Managed customer accounts across retail sales, lease agreements, payment follow-up, renewals, service issues, and account retention.
- Built customer relationships through consultative sales, product recommendations, issue resolution, and consistent follow-up.
- Coordinated with store, warehouse, and delivery teams to support product availability, deliveries, returns, exchanges, and customer satisfaction.
- Supported sales growth, collections, inventory control, merchandising, and daily store operations in a fast-paced retail leasing environment.
Warehouse Operations Specialist at Kalil Bottling Co (2011-06 – 2014-07)
- Supported warehouse and distribution operations, including receiving, replenishment, staging, inventory support, load preparation, and outbound coordination.
- Operated forklifts and material-handling equipment safely while supporting daily warehouse flow, shipping needs, and production requirements.
- Maintained order accuracy, staging readiness, safety practices, clean work areas, and shift handoffs to support on-time releases and consistent throughput.
Warehouse Operations Specialist at SOUTHERN ARIZONA DISTRIBUTING (2008-06 – 2011-05)
- Supported inbound/outbound warehouse workflows including staging, replenishment, order pulling support, and outbound coordination to maintain service levels.
- Assisted supervisors with daily execution priorities, shift handoffs, and floor support to keep volume moving during peak periods.
- Helped improve process consistency through organization, cleanliness, and basic workflow standardization across common warehouse tasks.