Robert Bosco

Working in the retail environment for the past thirty years has given me the opportunity to see "Broken Stores" evolve into profitable businesses even during times of financial uncertainty. Through various management positions I have learned to run profitable stores using customer service techniques, operational functions and the coordination and delegation involved in daily store activities.

District Training Store Manager - CVS - District 7 South Jersey

(2015-08)

• Train, develop and evaluate store managers in training to have them ready for their next endeavor in their career with in District 7
• Crate a plan with other store managers to ensure the store manager in training are well versed in all operations and validate their readiness
• Work with other DTSM weekly to ensure all training in region 14 stays on track and follow up on all compliance training
• Travel to 25 stores to complete monthly companies compliance check list, develop plans using the SMART standards, ensure store mangers have clear expectations
• Help District Manger create training material for the District for monthly meetings. Evaluate current District compliance deficiencies, follow up with stores that need more training

Store Manager - K-Mart - Vineland, NJ

(2006-03 - 2015-08)

• Drive store business with a positive Gross Margin and Variable Contribution for 4 years in a row, by promoting high gross margin merchandise and controlling expenses.
• Implement a SSAP that pinpoints high shrink departments in order to reduce loss, with 50% better inventory results.
• Running a "Fine" free store by ensuring all safety and health procedures are followed including: Date Coding, Fire Inspections, Accident Free, and Weighs and Measures.
• Promote current sale trends through innovative programs like, Multi-Channel Program (Shop from Home), and Pebble (Social Networking.)
• Develop Assistant Coaches by training them on K-Mart policies and giving them the resources to be successful: Blue Dots, Stockroom Locator, Sales Generated Pick-lists, Lay-a-way and Front-End procedures.
• Network in the Region with District and Store Managers to promote Assistant Management and associates that are ready to take the next step in their career.
• Initiate staff development by cross training employees to increase their store value.
• Create displays to reflect what is popular each season. Fresh and original displays entice shoppers to visit our seasonal departments.

Associate Manager - Gap Inc. - Fairfield, CT

(2004-04 - 2006-03)

• Perform daily store operations, including but not limited to training, employees and customer relations, cash pick-ups, and additional front-end responsibilities.
• Utilize brochures to create impactful displays for all seasons.
• Communicate store information to associates managers and associates.
• Build a strong associate base via training and positive motivation.
• Plan and create strategies to increase sale, UPT's, and average transaction counts.
• Maintain positive company morale.

Store Manager - Kids R Us - West Hartford, CT

(2003-02 - 2004-04)

• Merchandise the "Floor to Wall" concept while developing theme shops for the "Mix and Match" flow throughout large departments.
• Run all daily store operations.
• Establish team building activities to promote growth and communication.
• Implement training strategies that promote productivity.

Operations Manager - K-Mart - Plainville, CT

(2001-09 - 2003-02)

• Supervise Operation issues throughout the store including store inventory, cash office, scheduling, training, and associate relations.
• Supervise all Front End Operations within the store, including but not limited to training, employees and customer relations, cash pick-ups, scheduling and additional front-end responsibilities.
• Relay company directives to colleagues and staff.

Various Management Positions - Ames - East Coast, USA

(1993-04 - 2001-09)

• Store Management
• Home Office Operational Coordinator
• Field Operations and Merchandise Manager

Naugatuck High School (1987 - 1991)