Owner - Jetstream Auto Sales - Miami, FL
(2022-02)
- Established and managed independent dealership, generating annual gross revenue exceeding $2.5 million.
- Oversaw business operations including sales, finance, inventory management, marketing, and customer satisfaction.
- Built loyal customer base and increased market share through strategic buying and targeted advertising.
- Hired and trained team of 10+ employees, promoting a high-performance culture.
General Manager - Hollywood KIA | Car Giants Division - Miami, FL
(2021-02 - 2023-05)
- Achieved record-breaking annual sales and gross profitability increases.
- Implemented comprehensive improvements in sales and service processes.
- Elevated customer satisfaction index scores through strategic engagement initiatives.
- Mentored department managers and staff to enhance performance and leadership skills.
- Integrated advanced technology tools for efficient lead management and reporting.
General Manager - Biltmore Motors Corp - Miami, FL
(2001-02 - 2021-01)
- Directed operations for top-performing used vehicle dealership, achieving annual sales over 1,100 units and gross revenue of $4.2 million.
- Oversaw daily performance across sales, F&I, service, and customer service departments.
- Recruited and mentored team of over 25 staff members, facilitating professional growth.
- Cultivated strong vendor and auction relationships to enhance vehicle sourcing and boost profitability.
Finance Director - Armstrong Ford - Homestead, FL
(1997-03 - 2001-01)
- Oversaw Finance & Insurance department, enhancing profitability while ensuring compliance with lending regulations.
- Consistently surpassed monthly F&I revenue goals through strategic lender relationships and product penetration.
- Trained sales staff on F&I procedures, increasing turnover rates and back-end revenue.
- Implemented menu-based selling and structured financing to improve transparency and customer satisfaction.
