Engineering Expert (Contractor) at Mercor (2026-05)
- Produced and evaluated high-quality content artifacts to improve AI model outputs across varied domains, adhering to strict editorial standards and SLAs.
- Authored clear, critical rationales and structured feedback to guide iterative model quality improvements.
- Collaborated within a fast-paced review pipeline, applying domain research and rigorous QA to ensure consistency and clarity.
AI Trainer – Physics Expert Handshake MOVE Fellowship at Handshake AI (2025-11 – 2026-05)
- Developed and evaluated domain-specific prompts to assess the performance of large language models (LLMs).
- Analyzed LLM outputs for scientific accuracy, clarity, and depth in specialized subfields.
- Contributed to improving AI understanding of complex topics through expert review and feedback.
- Conducted independent research to support prompt development and evaluation tasks.
Patent Examiner at United States Patent and Trademark Office (2024-08 – 2025-05)
- Used specialized and cutting-edge technology to search prior art—information known publicly before the filing date of a U.S. patent application—to ensure inventions were unique.
- Assessed patent applications for new inventions, ensuring they met standards and determining patent eligibility.
- Wrote legal office actions and responded to applicants who filed a patent application.
Application Support Engineer at Imagine Learning (formerly Edgenuity, Inc.) (2022-04 – 2024-08)
- Used SQL, Mongo, and internal tools to troubleshoot and resolve issues for internal and external customers.
- Audited and generated reports on strategic account data tailored for senior leadership.
- Became the team's subject matter expert on educational content tools to handle complex content issues.
- Resolved an issue in Amazon Web Services Simple Email Service that prevented customers from receiving student progress reports after other engineering teams were unable to identify the problem.
Technical Services Engineer at Imagine Learning (formerly Edgenuity, Inc.) (2020-08 – 2022-04)
- Implemented API, SSO, and nightly import integrations between client systems and our own platforms.
- Held discovery calls with clients prior to initial setup to discuss program goals and explain available solutions.
- Used Excel and SQL to ensure data integrity and support smooth customer data integrations.
- Supported some of the largest and most critical customers from their initial integration through ongoing assistance.
Lead Concept Coach at Edgenuity, Inc. (2017-06 – 2020-08)
- Trained new team members and provided ongoing feedback through regular one-on-ones.
- Conducted initial interviews of job candidates and participated in hiring decisions.
- Created and maintained data dashboards in Power BI, Smartsheet, and Zendesk to track volume, productivity, and progress towards team goals.
- Led the transition to the Zendesk Chat and Support platform for my department.
- Selected to supervise and organize instructional teams that delivered large-scale, short-term support to hundreds of thousands of students during a critical incident.
Concept Coach at Edgenuity, Inc. (2016-08 – 2017-06)
- Provided on-demand tutoring, through chat and over the phone, in middle school science and math through AP Physics and AP Calculus.
- Scheduled one-on-one tutoring sessions using online whiteboards for in-depth instruction.
- Engaged students through proactive outreach by email and phone.
- Won the company-wide Pi Day competition by reciting 164 digits of pi from memory.
