Robert McIntosh

Highly organized and detail-oriented Administrative Professional with 10+ years of experience in virtual environments. Proven track record of success in remote scheduling, calendar management, and administrative support since 2015. Adept at coordinating complex logistics for travel teams and consistently meeting deadlines for top-tier brands.

Highly proficient in Google Calendar, CRM management, and professional client communication, with a dedicated focus on delivering "World Class" administrative coordination in a remote capacity.

Remote Virtual Administrative Assistant & Coordinator - Self-Employed

(2015-01)

Contractor / Independent Sales Professional

• Managed complex scheduling and appointment setting for major corporate clients, ensuring seamless coordination of calendars and travel-related logistics.
• Maintained strict deadlines and provided high-level administrative support through effective virtual communication and organizational tools.
• Utilized CRM systems to track client interactions and administrative tasks, ensuring 100% data accuracy for follow-up and process management.
• Engaged with clients and internal teams via Zoom and digital platforms to facilitate professional communication and efficient administrative workflows.
• Demonstrated exceptional self-discipline and remote work capability, maintaining high productivity and quality standards without direct on-site supervision.

Client Relations & Service Coordinator - Express Employment Professionals

(2011-01 - 2026-12)

• Managed complex event logistics for large groups, serving as the primary point of contact for high-priority clients.
• Resolved customer complaints in real-time, ensuring satisfaction and maintaining account stability in high-pressure environments.
• Coordinated cross-functional teams to meet strict event timelines and brand service standards.

Cook - Integrity Staffing & Solutions - Virginia Beach, VA

(2019-08)

• Client Acquisition & Public Interaction: Drove service satisfaction by engaging with diverse stakeholders in high-pressure environments, ensuring rapid service delivery.
• Operational Reliability: Demonstrated consistent attendance and a strong work ethic, adhering to daily schedules and strict organizational standards.
• Detail Orientation: Focused on precision and accuracy in high-stress situations to uphold service quality and compliance with health and safety mandates.
• Team Coordination: Collaborated effectively with staff to organize workspaces and prioritize tasks, ensuring smooth workflow and client satisfaction.

Brand Ambassador - Joyful Noize Productions

(2013-02 - 2020-03)

• Sold new service packages to new Verizon customers, consistently driving subscription growth.
• Produced professional entry and exit interviews for new business locations, gathering valuable insights and brand feedback.
• Operated in a fully remote environment, maintaining high levels of self-motivation and communication with team leadership.

Certification - Professional Cooking and Baking - Charleston Job Corps

High School Diploma - Heritage High School