Robert Moore

Customer-focused professional with 5+ years of experience in high-volume service environments requiring accuracy, problem-solving, and strong interpersonal communication. Skilled in registration processes, documentation accuracy, insurance information review, and coordinating services across departments. Known for maintaining professionalism while assisting diverse populations and resolving concerns efficiently.

Adept at multitasking in fast-paced settings while maintaining compliance with organizational procedures and service standards.

Production Assistant (PA) at FOX13 (2026-01 – Present)

• Provide administrative and operational support across departments in a fast-paced production environment.
• Manage documentation, schedules, and records to ensure smooth daily operations.
• Assist with scheduling logistics, data entry, and coordination of activities.
• Serve as a communication liaison between departments ensuring timely information flow.
• Prepare reports and maintain organized confidential records.

Lead Specialist at Lowe's Home Improvement (2023-01 – 2026-01)

• Delivered high-level customer service while assisting customers with product selections and service coordination.
• Maintained accurate customer records, order documentation, and account details within company systems.
• Acted as liaison between customers, vendors, and internal teams to resolve issues.
• Managed multiple requests simultaneously while maintaining accuracy and meeting deadlines.
• Ensured adherence to company policies and operational procedures.

Assistant Director at Rich Enhancement (2022-01 – 2023-01)

• Coordinated daily operations and administrative activities to maintain efficient workflow.
• Supervised staff and ensured compliance with company policies and service expectations.
• Implemented operational procedures to improve efficiency and service quality.
• Resolved customer concerns while maintaining professionalism and satisfaction.
• Supported scheduling, budgeting, and resource management tasks.

Dental Hygiene with Minor in Business Administration – Tennessee State University