- I am an automotive training professional with more than 10 years of experience.
- My technical knowledge, corporate expertise and training skill brings value to attendees, resulting in buy-in and success.
- Presentation of information in real world terms at all levels - from line employees to C-Suite has resulted in documented process improvement, as measured by improved CSI.
- Worked with the design and redesign coursework on the fly to fit the actual needs of the client.
- Extensive and proven skills in the o management of performance with to metrics,
o third party vendors and service providers, and o day to day business management
- Developed metrics to monitor and manage and improve various business processes through data analysis.
- Expertise in operations, service, vendor, and budget management, and warranty administration.
