Robert Rodriguez

With over 20 years of experience as an SAP Trainer, I have a proven track record in instructional design, course development, and training delivery, specializing in SAP S/4Hana, SAP ECC 6.0, implementations and upgrades across various modules such as FI, MM, SD, HR and PS, complemented by expertise in helpdesk support. I have experienced 5+ successful SAP production go-lives, achieving 100% on-time delivery of post-go-lives. My passion for empowering teams through effective training aligns with my commitment to the client success.

Throughout my career, I have designed and delivered comprehensive SAP training programs tailored to diverse audiences, from end-users to project teams. My expertise includes developing engaging course materials, documenting processes, and facilitating hands-on workshops for SAP ECC 6.0 implementations and upgrades.

SAP Trainer/Consultant/Instructional Designer - Miami, FL (SAP Trainer/Consultant/Instructional Designer) - Miami, FL

(2019-07 - 2026-03)

• Conduct and facilitating SAP training sessions
• Assist in the management and maintenance of course content and curriculum
• Creation of training plans and pre-training requirements
• Delivery of training as per user training requirements
• SAP FI-AP
• SAP FI-AR
• SAP FI-GL
• SAP CO
• Provide complex data mining, statistical analysis, trend analysis, and causal analysis
• Provide virtual and in-person training sessions
• Lead organizational change management activities, including stakeholder engagement
• Support go-live and post go-live activities with ongoing training as required
• Maintain SAP Data in SAP Training environment
• Develop training material for training presentation
• Engage and encourage users of various levels to drive and support user adoption and inspire confidence in SAP Functionality
• Provide one-on-one training as required
• Purchase requisitions
• Purchase orders
• Goods receipts & service entry
• Invoice verification
• Inventory/integration with logistics and finance
• Organize and arrange appropriate training sessions for trainees
• Identify and manage training solutions to improve training processes
• Deliver scheduled instructor-led training sessions in classroom and virtually
• Process and maintain accurate records of attendees
• Develop and deliver comprehensive training materials tailored to SAP 4HANA
• Maintain records of class Topics used for training
• Prepare Data for training environment

SAP Application Supporter, Fin. & Sales - Davidoff

(2019-02 - 2019-07)

• Provide end-user training
• Create FI Job aids
• Develop Vendor Master Data
• SAP FI-AP
• SAP FI-AR
• SAP FI-GL
• SAP CO
• SAP-SD

SAP Consultant/Instructional Designer/Trainer for the Army Project - Accenture - Alexandria, VA

(2008-04 - 2009-04)

• Plant Maintenance Module
• Accounts Payable
• Accounts Receivable
• Business Intelligence
• SAP Reporting
• IM & MM Modules
• Provide support for year-end execution
• ECC 6.0 experience (MM, AP, PM &FI)
• Develop ECC 6.0 training material
• Ability to work in a fast-paced environment
• Run analytics and research for erroneous entries
• Run analytics and research on an array of contracts
• LMS experience (Learning Management System)
• Develop assessments for end-user training
• Deliver assessment to students
• Work with the Training Lead and Process/Functional Team members to complete course development
• Utilized Microsoft Tools (Power Point) to develop course material for SAP training
• Microsoft products (Word, Excel, Power Point, etc.)
• Develop SAP work instructions and simulations using Info Pak (RWD)
• Prepare data for training courses and walkthroughs in training client
• Responsible for identifying training issues in training client
• Train the Trainer

SAP Consultant/Trainer - Barfield Inc. - Miami, FL

(2008-01 - 2008-02)

• Delivered SAP 4.6 overviews
• Conducted SAP Basic Navigation training to the Managers of the company

SAP Trainer Lead/Developer - Honeywell Corp. - Clearwater, FL

(2006-02 - 2007-12)

• Manage testing process and testing procedures
• Business Objects
• Provide QM training (QE51N Results recording, QE03 Display results, QM11, QM02, QM03)
• RWD Info Pak Author
• Utilized Microsoft PowerPoint to develop course material for SAP training
• Developed SAP training materials using Info Pak
• Microsoft Project experience
• Provide Train-the-Trainer sessions
• Delivered end-user training
• Develop training curriculum
• Knowledge of Sarbanes Oxley requirements
• Scheduled training classes and developed timelines for training
• Documented and tracked deficiencies as well as provided solutions to problems
• Conducted high levels of interaction with team and project Subject Matter Experts (SMEs)
• Edited and updated existing training material
• Worked with all aspects of training logistics
• Experience with Solution Manager

Developer/Consultant - Summit Electric - Albuquerque, NM

(2005-07 - 2005-11)

• Interfaced with client and gathered information from SMEs
• Utilized InfoPak to develop BPPs (Business Process Procedures) for training
• Provided Post Go-Live and Client support/guidance with the use of SAP Transactions
• Developed training curriculum and delivered training
• RWD Info Pak Author

Trainer/Developer/Consultant - Philip Morris - Richmond, VA

(2004-09 - 2005-05)

• Developed course outlines and Student Guides for training using BPPs
• Created Quick Reference Cards
• Scheduled super-users for training
• Interfaced with key personnel for gathering of information
• Conducted classroom training
• Worked closely with course content owner to monitor training quality and effectiveness
• Trained super-users on the procurement process
• Responsible for all training data as related to procurement in the training client

Maintenance Operations Coordinator - Shell Oil Company - Chicago, IL

(1985-11 - 2004-09)

• Performed various duties as Projects Coordinator for Midwest Region, such as providing technical support, and helped with purchase to pay transactions
• Created purchase requisitions for materials and services
• Super-user of SAP Plant Maintenance (PM), Human Resource (HR) Master Data, Materials Management (MM)
• ESS - Time Management, vacation tracking and Time entry
• Delivered training to personnel on creating work-orders and notifications, etc.
• Also, trained end-users on the procurement process
• Provided classroom training on how to apply the various transactions to the business
• Created exercises that mimic individual job roles
• Developed effective training material and job aids with snapshots of transactions
• Conducted detailed demonstrations on "how to complete transactions"
• Experience with developing functional locations
• Used SAP Quality Management (QM) module to create single cycle maintenance and perform inspections in QE53
• Involved with the implementation of SAP and provided field support at end user level
• Utilized MS Office skills (Word, Excel, PowerPoint) to create job aids for end-users and reports from SAP
• Created master data in SAP
• Member of stabilization team for Post-Go live support of production client
• Involved in all phases of a SAP implementation including; project proposal, project start-up, business process analysis, design change management, data conversion, data migration, training client testing and post go-live support

Electronics Certification - ITT Electronics