SAP Trainer/Consultant/Instructional Designer - Miami, FL (SAP Trainer/Consultant/Instructional Designer) - Miami, FL
(2019-07 - 2026-03)
- Conduct and facilitating SAP training sessions
- Assist in the management and maintenance of course content and curriculum
- Creation of training plans and pre-training requirements
- Delivery of training as per user training requirements
- SAP FI-AP
- SAP FI-AR
- SAP FI-GL
- SAP CO
- Provide complex data mining, statistical analysis, trend analysis, and causal analysis
- Provide virtual and in-person training sessions
- Lead organizational change management activities, including stakeholder engagement
- Support go-live and post go-live activities with ongoing training as required
- Maintain SAP Data in SAP Training environment
- Develop training material for training presentation
- Engage and encourage users of various levels to drive and support user adoption and inspire confidence in SAP Functionality
- Provide one-on-one training as required
- Purchase requisitions
- Purchase orders
- Goods receipts & service entry
- Invoice verification
- Inventory/integration with logistics and finance
- Organize and arrange appropriate training sessions for trainees
- Identify and manage training solutions to improve training processes
- Deliver scheduled instructor-led training sessions in classroom and virtually
- Process and maintain accurate records of attendees
- Develop and deliver comprehensive training materials tailored to SAP 4HANA
- Maintain records of class Topics used for training
- Prepare Data for training environment
SAP Application Supporter, Fin. & Sales - Davidoff
(2019-02 - 2019-07)
- Provide end-user training
- Create FI Job aids
- Develop Vendor Master Data
- SAP FI-AP
- SAP FI-AR
- SAP FI-GL
- SAP CO
- SAP-SD
SAP Consultant/Instructional Designer/Trainer for the Army Project - Accenture - Alexandria, VA
(2008-04 - 2009-04)
- Plant Maintenance Module
- Accounts Payable
- Accounts Receivable
- Business Intelligence
- SAP Reporting
- IM & MM Modules
- Provide support for year-end execution
- ECC 6.0 experience (MM, AP, PM &FI)
- Develop ECC 6.0 training material
- Ability to work in a fast-paced environment
- Run analytics and research for erroneous entries
- Run analytics and research on an array of contracts
- LMS experience (Learning Management System)
- Develop assessments for end-user training
- Deliver assessment to students
- Work with the Training Lead and Process/Functional Team members to complete course development
- Utilized Microsoft Tools (Power Point) to develop course material for SAP training
- Microsoft products (Word, Excel, Power Point, etc.)
- Develop SAP work instructions and simulations using Info Pak (RWD)
- Prepare data for training courses and walkthroughs in training client
- Responsible for identifying training issues in training client
- Train the Trainer
SAP Consultant/Trainer - Barfield Inc. - Miami, FL
(2008-01 - 2008-02)
- Delivered SAP 4.6 overviews
- Conducted SAP Basic Navigation training to the Managers of the company
SAP Trainer Lead/Developer - Honeywell Corp. - Clearwater, FL
(2006-02 - 2007-12)
- Manage testing process and testing procedures
- Business Objects
- Provide QM training (QE51N Results recording, QE03 Display results, QM11, QM02, QM03)
- RWD Info Pak Author
- Utilized Microsoft PowerPoint to develop course material for SAP training
- Developed SAP training materials using Info Pak
- Microsoft Project experience
- Provide Train-the-Trainer sessions
- Delivered end-user training
- Develop training curriculum
- Knowledge of Sarbanes Oxley requirements
- Scheduled training classes and developed timelines for training
- Documented and tracked deficiencies as well as provided solutions to problems
- Conducted high levels of interaction with team and project Subject Matter Experts (SMEs)
- Edited and updated existing training material
- Worked with all aspects of training logistics
- Experience with Solution Manager
Developer/Consultant - Summit Electric - Albuquerque, NM
(2005-07 - 2005-11)
- Interfaced with client and gathered information from SMEs
- Utilized InfoPak to develop BPPs (Business Process Procedures) for training
- Provided Post Go-Live and Client support/guidance with the use of SAP Transactions
- Developed training curriculum and delivered training
- RWD Info Pak Author
Trainer/Developer/Consultant - Philip Morris - Richmond, VA
(2004-09 - 2005-05)
- Developed course outlines and Student Guides for training using BPPs
- Created Quick Reference Cards
- Scheduled super-users for training
- Interfaced with key personnel for gathering of information
- Conducted classroom training
- Worked closely with course content owner to monitor training quality and effectiveness
- Trained super-users on the procurement process
- Responsible for all training data as related to procurement in the training client
Maintenance Operations Coordinator - Shell Oil Company - Chicago, IL
(1985-11 - 2004-09)
- Performed various duties as Projects Coordinator for Midwest Region, such as providing technical support, and helped with purchase to pay transactions
- Created purchase requisitions for materials and services
- Super-user of SAP Plant Maintenance (PM), Human Resource (HR) Master Data, Materials Management (MM)
- ESS - Time Management, vacation tracking and Time entry
- Delivered training to personnel on creating work-orders and notifications, etc.
- Also, trained end-users on the procurement process
- Provided classroom training on how to apply the various transactions to the business
- Created exercises that mimic individual job roles
- Developed effective training material and job aids with snapshots of transactions
- Conducted detailed demonstrations on "how to complete transactions"
- Experience with developing functional locations
- Used SAP Quality Management (QM) module to create single cycle maintenance and perform inspections in QE53
- Involved with the implementation of SAP and provided field support at end user level
- Utilized MS Office skills (Word, Excel, PowerPoint) to create job aids for end-users and reports from SAP
- Created master data in SAP
- Member of stabilization team for Post-Go live support of production client
- Involved in all phases of a SAP implementation including; project proposal, project start-up, business process analysis, design change management, data conversion, data migration, training client testing and post go-live support
