Roberto Gabriel Mossi Milla

Delivered exceptional guest service while operating attraction systems and ensuring a safe, enjoyable experience. Communicated clearly with guests and fellow Cast Members in a fast-paced, high-volume environment. Maintained operational standards, safety procedures, and company policies.

Attractions Cast Member - Walt Disney World Resort - Orlando, FL

(2025-09 - 2026-06)

• Delivered exceptional guest service while operating attraction systems and ensuring a safe, enjoyable experience.
• Communicated clearly with guests and fellow Cast Members in a fast-paced, high-volume environment.
• Maintained operational standards, safety procedures, and company policies.
• Assisted in resolving guest concerns and creating positive guest experiences.

Guest Experience Team Member - Falkencamp Dobriach - Radenthein, Austria

(2024-06 - 2024-06)

• Provided guest support and assisted visitors throughout their stay.
• Helped coordinate activities and ensured a positive guest experience.
• Worked in a multicultural environment serving international guests.

Housekeeping Attendant - Hotel Vila Fery - Costinești, Romania

(2024-05 - 2024-05)

• Maintained guest rooms and common areas to high cleanliness standards.
• Worked efficiently in a hospitality environment to support guest satisfaction.

Recreation Attendant - Le Penguin Hostel - Faro, Portugal

(2024-07 - 2024-07)

• Assisted guests with recreational activities and facility operations.
• Promoted a welcoming and enjoyable environment for visitors.

CHESS Dean's Office student worker - Gannon University CHESS Dean's Office - Erie, PA

(2023-02 - 2024-05)

• Engagement in ongoing customer service, answering phones, making deliveries around campus, and delivering customer services to students and faculty.
• Assist CHESS Dean's Office staff with CHESS social media platforms.

Marketing Intern - Altoria Marketing - Tegucigalpa

(2023-05 - 2023-08)

• Write headlines and descriptions for Google Ads, keyword cleaning, and audience planning.
• Analyzed and compiled a market research study to see what competitors were doing and how we could stay ahead in digital media marketing.

Sales Representative - Vector Marketing - Erie, PA

(2023-05 - 2023-08)

• Sell knives remotely, customer service.
• Gather contacts and talk to them about our company and the products we sell.

Stagehand Intern - Musical Foundation of Honduras - Tegucigalpa

(2019-10 - 2019-10)

• Create and build props and sets for the stage.

Bachelor of Science - Marketing, with a minor in Theater and communications - Gannon University (2025-05)