Roberto Marcelin
AMI Field Engineer (Trainer/Con Edison Contractor)
Talent
New York City, New YorkMember since July 13, 2023
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About
I am a punctual and honest individual. I enjoy learning new things, solving problems, and passionate about helping others. I am dedicated to my work and getting the job done. I possess a bachelor's degree in computer science and look forward to the next challenge.
Experience
- Bachelor of Business Administration, Major: Computer Information Systems
- Have over 16 years of experience providing Helpdesk / Desktop / Field Technical Support
- Provided telephone/e-mail support to over 30-35 users daily on multiple contracts
- Problem solved issues regarding Win 11, Win 10, Win 7, Win XP, Outlook, Lotus Notes and printers by troubleshoot connectivity applications
Education
Bachelor of Business Administration, Major: Computer Information Systems
Monroe College, New Rochelle, NY