Central Support Manager - BELL PARTNERS, INC.
(2024-01)
- Directs operational support and standardization for a portfolio encompassing 40 properties.
- Assisted the department to achieve 100% of 2025 business unit goals, focusing on performance efficiency and operational excellence.
- Mentors and manages a high-performing team of 5 Central Support Partners, overseeing talent reviews and professional development.
- Conceptualized and launched a comprehensive Departmental Resource Library and standardized training tools for property-level support.
- Spearheaded the "Concession Pilot" and developed a startup checklist for seamless property acquisition integrations.
Regional Renovation Coordinator - BELL PARTNERS, INC.
(2022-01 - 2024-01)
- Coordinated renovation timelines for interior units, common areas, and exterior spaces, ensuring projects remain on schedule.
- Served as the primary liaison between Construction Services and Operations to align project goals with property performance.
- Proactively managed and resolved resident complaints related to renovation activities to maintain high satisfaction levels.
- Assisted in the strategic management of completion timelines to minimize vacancy loss and maximize ROI.
Community Manager - BELL PARTNERS, INC.
(2020-01 - 2022-01)
- Consistently achieved and exceeded property Net Operating Income (NOI) benchmarks.
- Managed and motivated a site team of 5+ members, focusing on goal attainment and property excellence.
- Executed diligent and aggressive rent collection strategies, resulting in proven improvements to delinquency percentages.
- Processed move-in and renewal files in strict accordance with all state and local tax credit laws.
Community Manager - THE NRP GROUP
(2014-01 - 2020-01)
- Oversees daily property operations, ensuring high occupancy and resident satisfaction.
- Recruits, trains, and manages on-site leasing and maintenance staff to meet performance targets.
- Manages property budgets, marketing strategies, and vendor contracts to maximize asset value.
- Ensures all property operations remain compliant with Fair Housing, Tax Credit and local regulations.
Assistant Property Manager - CHELSEA REALTY GROUP, LLC
(2012-01 - 2014-01)
- Managed office staff, vendor relationships, and leasing for independent owner clients.
- Compiled monthly budget and ledger reports, including rent collection and account activity analysis.
- Filed evictions and attended court hearings while conducting move-in/move-out inspections.
Custody Clerk - MONTGOMERY COUNTY COURTHOUSE
(2007-01 - 2012-01)
- Reported directly to custody judges daily, setting schedules and recording hearing notes.
- Maintained an organized environment and assisted the public with complex legal paperwork.
