Director of Revenue - The Dominick (Ennismore) - New York, NY
(2025-09 - 2026-02)
Responsible for the revenue responsibilities of 390-room luxury hotel (inclusive of 140 suites) in SoHo District of Manhattan, New York. Manages a staff of three.
- Implemented changes to the Pricing Strategy at the room type level to maximize and drive revenue.
- Work closely with the DOS to put into practice procedures for Leisure Travel Trade, Group & Corporate in order to achieve monthly / annual targets and diversify existing portfolio.
- Achieved highest monthly revenue post-opening three-year RevPAR goal, increasing RevPAR rank by +2 within one year. Repeatedly outperforms prior years on key metrics.
- Created Standard Operating Procedures to ensure Reservations Team operates with a sense of responsibility to the Top Line Revenue performance.
- Review and overhaul commission handling procedure to create an efficient and streamlined process that works for both the hotel and the travel agent partners alike.
- Work with GM & DOF to ensure all existing contracts verbiage are concise and articulate measures to protect the asset while also ensuring fair business practices for our clients and partners.
Director of Revenue - Fouquet's New York (Hotel Barriere) - New York, NY
(2024-04 - 2025-09)
Responsible for the revenue responsibilities of 97-room ultra luxury hotel in the Tribeca District in Manhattan, New York. Manages a staff of three.
- Implemented changes to the Pricing Strategy at the room type level to maximize and drive revenue.
- Work closely with the DOS to put into practice procedures for Leisure Travel Trade, Group & Corporate in order to achieve monthly / annual targets and diversify existing portfolio.
- Achieved highest monthly revenue post-opening three-year RevPAR goal, increasing RevPAR rank by +2 within one year. Repeatedly outperforms prior years on key metrics.
- Created Standard Operating Procedures to ensure Reservations Team operates with a sense of responsibility to the Top Line Revenue performance.
- Review and overhaul commission handling procedure to create an efficient and streamlined process that works for both the hotel and the travel agent partners alike.
- Work with GM & DOF to ensure all existing contracts verbiage are concise and articulate measures to protect the asset while also ensuring fair business practices for our clients and partners.
Director of Revenue - Gansevoort Meatpacking (The Gansevoort Hotel Group) - New York, NY
(2020-01 - 2024-03)
Responsible for the revenue responsibilities of 186-room luxury hotel in the Meatpacking District in Manhattan, New York. Manages a staff of four.
- Sets and executes the revenue strategy, analyzing the mix of business through daily trends tracking, segmentation report, historical data, yield management, and competitive analysis to ensure optimal RevPAR growth. Analyzes forecasts, guest service scores, STR reports, denial, and regrets to measure performance.
- Yielded highest daily revenue and highest monthly revenue for the property in its 15+ year history.
- Achieved post-reopening four-year RevPAR goal, increasing RevPAR rank by +2 within one year. Repeatedly outperforms prior years on key metrics.
- Upon re-opening in October 2020 after pandemic closing and full-property renovations completed, oversaw rebuilding of reservations and revenue teams and collaborated on rebranding with sales and marketing.
- Property upgraded to a 5-star rating during tenure; drove revenue and pricing strategy to capitalize on new power of market leadership and focused on competition within luxury lifestyle properties.
- Led a complete audit of policies and procedures for revenue and reservations, stepping into a role that had not been occupied with DOR leadership for over a year.
Director of Revenue Management - The Roosevelt Hotel (Interstate Hotels) - New York, NY
(2016-09 - 2020-01)
Directly responsible for the revenue responsibilities of 1,025 room hotel in Mid-town East Manhattan, New York. Managed a staff of eight including two managers and six union associates.
- Owned the strategy to ensure optimal RevPAR growth. Led competitive analysis, reviewed daily and historical trends, managed segmentation and analyzed yield management to identify opportunities to generate incremental revenue.
- Prepared the top line revenue monthly forecast for 90-12 days within+-3% accuracy. Developed and presented the compelling story that drove strategy and forecasts.
- Evaluated contracts (annual, prebuy, etc.) and ran displacements to understand how it can best work for the hotel and protect the asset, setting rates and parameters for approved contracts.
- Deeply immersed in segmentation strategy, including corporate sales, travel agencies, group sales, direct channels, and third party. Analyzed options and parameters to optimize revenue.
- Partnered with 11 sales managers review leads, evaluate, and respond to options, and educate more junior sales staff on the overall revenue strategy and how their activities support Revenue Key Objectives.
- Conducted regular forecasts and reviews internally with sales and operations, including daily forecasts for rate determination and weekly forecasts to set department staffing levels.
- Hired as Ass't Director of Revenue, assumed DORM responsibilities in December 2017, promoted to Director of Revenue Management in February 2018.
Asst. Director of Revenue Management - The Hotel Pennsylvania (Vornado Realty Trust) - New York, NY
(2016-01 - 2016-09)
Directly responsible for revenue objectives for 4th largest hotel in New York City with 1,700+ rooms. Managed a team of four across revenue and reservations management.
- Managed large and complex relationships, contracts, and dynamic sales platforms across group sales, wholesale partners, online travel agencies (OTAs) and third-party contracts. Navigated the larger picture of how all fit together each day to meet the strategy.
- Managed rates and availability for the hotel's largest Pre-Buy Contract, representing 30% of the hotel's daily inventory, requiring constant monitoring and reactions to fluid conditions to generate yield.
- Diligently connected with sales and operations teams to create a more unified strategy for the hotel.
- Oversaw the transition of all revenue operations to outsourced Revenue Management System. Team was eliminated at time of announcement and this position ended at the transition.
Revenue Analyst - The Warwick New York Hotel (Warwick International Hotel Group) - New York, NY
(2013-10 - 2016-01)
Assisted Director of Revenue with all aspects of Revenue Initiatives for 426-room property in Midtown Manhattan.
- Orchestrated daily and weekly rates and engagement with third party booking partners, driving revenue across all segments. Reviewed daily pick-up reports and led analysis to make constant adjustments to seize opportunities.
- Prepared weekly revenue reports; participated in revenue meetings to develop and implement strategies to meet goals.
- Partnered closely with sales team to review proposals, evaluate opportunities, and generate short and long-term strategies to optimize revenue.
- Oversaw and resolved issues with partnerships, third parties, and booking systems to ensure parity and accuracy across all platforms. Built strong relationships to ensure responsiveness and prioritization of the property's concerns.
- Regularly presented strategy and results to GM and Directors of Revenue, Sales, Marketing, and Reservation.
Revenue Manager - The Westin Governor Morris (Island Hospitality) - Morristown, NJ
(2010-09 - 2011-08)
Accountable for all Reservations and Revenue-related tasks for 224-room property.
- Forecasted annual budgets and set strategy to achieve annual goals in partnership with GM and Director of Sales.
- Partnered with sales team to evaluate business and establish group rates.
- Implemented room-type segmentation and upsell strategies to increase Average Daily Rate.
- Evaluated policies and procedures to identify gaps and revenue opportunities. Audit revealed that cancellation fees were not being collected. Established new SOP, immediately capturing $10,000 in new revenue within 9 months.
- Trained front office staff on a variety of strategies to increase revenue awareness and maximize opportunities.
- Transitioned responsibilities when revenue and reservations operations were consolidated offsite within the franchise.
Revenue/Reservations Supervisor - The Westin New York at Times Square (Starwood Hotels) - New York, NY
(2002-01 - 2010-08)
Part of Pre-Opening Team for 863-room property. Led Reservations team and managed daily/weekly revenue-related tasks.
- Drove short term revenue managing requests from clients, striking price points that generated favorable outcomes for the hotel and the client.
- Oversaw the reservations team, maximizing group blocks with the sales team and assisting when issues arose.
- Executed daily/weekly room counts and collaborated with operations to determine revenue strategies. Managed room allotments and inventory for travel sites.
- Point of contact for high profile reservation projects including Republican National Convention (host hotel), Project Runway, CBS/Survivor, NBA, NHL, and MLB contracts.
- Direct liaison with Starwood Hotels and Resorts Worldwide call centers; conducted presentation and hosted site visits to ensure call center staff could fully support the new property and maximize sales opportunities.
Central Reservations Manager - Fitzpatrick Hotel Group - New York, NY
Reservations Manager/Assistant Front Office Manager - Omni Berkshire Place (Omni Hotels) - New York, NY
