Robin Richardson

learning a new skill, improving communication or time management, building a strong professional network, achieving work-life balance, and becoming an industry thought leader. Willing to relocate to: Winchester, KY

Shipping and Receiving Clerk - RYDER INTERGRADED LOGISTICS - Mount Sterling, KY

(2023-11 - 2025-01)

• Received and inspected incoming shipments, verifying accuracy of contents and ensuring proper documentation
• Maintained accurate records of all incoming and outgoing shipments, including tracking numbers and delivery dates
• Utilized computer systems (e.g., ERP software) to track shipments, update inventory records, generate reports, etc
• Assisted in the development of standard operating procedures (SOPs) for shipping/receiving processes
• Maintained up-to-date knowledge of industry trends, regulations, and best practices in shipping/receiving
• Monitored shipment tracking information to proactively address potential delivery issues
• Developed and maintained strong relationships with suppliers, carriers, and other external partners

Mail Handler - Conduent - Lexington-Fayette, KY

(2022-03 - 2023-10)

• Sorted and distributed incoming mail to appropriate departments, ensuring timely delivery
• Processed outgoing mail, including packaging, labeling, and arranging for courier services as needed
• Maintained accurate records of all incoming and outgoing packages and correspondence
• Assisted in the coordination of large-scale mailing projects, including stuffing envelopes and applying labels
• Responded promptly to internal inquiries regarding package status or location
• Provided excellent customer service by addressing concerns or issues related to mail delivery in a professional manner
• Maintained a clean and organized work area within the mailroom facility

PBX Operator - Clark Regional Hospital - Winchester, KY

(2020-10 - 2021-06)

Use in-house paging system. Completed all duties related to opening and closing switchboards. Prepared quick reference guides to speed up response times to common issues. Managed inbound and outbound calls. Logged visitors into and out of the facility to maintain the building's security standards. Worked the COVID desk taking temperatures.

Shipping Clerk

Admitting ER Clerk

(1994 - 1998)

Orthopedic Office

(1998 - 1999)

Basic - Eastern Kentucky University (2004-05 - 2007-09) Richmond, KY

High school diploma or GED - George Rogers Clark High School (1984-08 - 1988-05) Winchester, KY