Rochelle R. Hatcher

Results-driven housing and property management professional with 15+ years of experience overseeing multi-site operations, regulatory compliance, and team leadership. Proven track record in HUD housing programs, budget management, tenant relations, and community engagement. Strong background in sales, marketing, and administrative operations. Recognized for problem-solving, leadership, and delivering high-quality service to diverse populations.

Area Housing Manager - Jackson Housing Commission - Jackson, MI

(2021-02)

• Oversee daily operations of multiple housing properties within the organization
• Ensure compliance with housing laws, HUD regulations, and internal policies
• Manage budgets, financial reporting, and operational performance
• Resolve tenant and operational issues while maintaining high service standards
• Lead staff and coordinate community outreach initiatives
• Utilize property management systems to track performance and reporting

Administrative Assistant - Eaton County Prosecutor's Office - Charlotte, MI

(2018-11 - 2021-01)

• Prepared legal documents including motions, subpoenas, and court filings
• Coordinated court schedules and communicated with legal professionals
• Maintained accurate case files and ensured court readiness
• Managed client inquiries and provided procedural information
• Processed payments and maintained financial accuracy

Executive Casino Host - FireKeepers Casino Hotel - Battle Creek, MI

(2009-03 - 2018-11)

• Developed and managed relationships with high-value clients
• Generated repeat business through personalized service and engagement
• Coordinated guest experiences including travel, events, and accommodations
• Resolved guest concerns quickly and professionally
• Supported marketing and promotional initiatives

Section 8 Manager (Housing Choice Voucher Program) - Lansing Housing Commission - Lansing, MI

(2001-03 - 2009-02)

• Administered Section 8 housing program in compliance with HUD regulations
• Conducted eligibility assessments and client intake interviews
• Assisted clients in securing housing and accessing community resources
• Maintained accurate records, reports, and documentation
• Coordinated inspections and handled tenant concerns

Marketing / Business Communication - Western Michigan University

Marketing / Human Resource Development - Davenport College