Rocio Gonzalez

Detail-oriented Dental Credentialing Specialist with a focus on provider relations, compliance, and efficient workflow management. Proven ability to enhance data integrity and streamline credentialing processes.

Dental Credentialing Specialist - Dental Support Services - Boise, ID

(2022-05)

• Managed provider credentialing processes to ensure compliance with regulatory standards.
• Developed and maintained accurate records in credentialing databases, enhancing data integrity.
• Collaborated with dental professionals to gather required documentation for applications and renewals.
• Streamlined workflow for credentialing procedures, reducing processing time and improving efficiency.
• Led training sessions for new staff on credentialing policies and best practices, fostering team competency.
• Served as primary point of contact for inquiries related to credentialing status, ensuring timely communication with stakeholders.

Dental Hygienist - Smiles 4 Kids Jerome - Jerome, ID

(2009-07)

• Delivered comprehensive dental cleanings and patient education to promote optimal oral health.
• Assisted in developing individualized treatment plans based on patient assessments and needs.
• Utilized digital radiography and diagnostic tools to enhance accuracy of examinations.
• Maintained sterilization protocols and infection control measures to ensure a safe environment.
• Collaborated with dentists to streamline patient workflow, improving overall clinic efficiency and service delivery.
• Reduced patient anxiety with the use of calming techniques and age-appropriate explanations during dental procedures.

Associate of Science - Dental Hygiene - College of Southern Idaho (2022-05)

Associate of Applied Science - Dental Assistant - College of Southern Idaho (2009-07)