Rodney Flores

Accomplished Disciplined Experience The importance of customer service cannot be overstated. Consistent Dependable Personable

Field Technician - Charter Communications LLC - Bellflower, California

(2018-11 - 2022-09)

• Used my technical skills and operations knowledge to complete successful repairs.
• Kept all of the equipment running by paying close attention to any signs of malfunction and making high-quality repairs.
• Communicated equipment status, issues, and resolutions across departments.
• Consistently followed the company's safety policies when performing daily tasks.
• Ensured accuracy through proper equipment application, compatibility, mounting techniques, programming, and testing.

Fiber Network Technician - MoldCable Inc - Voorhees Township, NJ

(2022-10 - 2023-01)

• Increased customer satisfaction by resolving wireless network issues.
• Set up and operated all equipment according to the manufacturer's instructions to maximize precision and functionality.
• Performed root cause analysis on fiber optic light sources and solved problems on my own or with the help of a skilled team.

High School - Thomas Jefferson High School (2008)