Rodolfo Martinez

Detail-oriented Technical Communicator with over 5 years of corporate experience navigating complex software ecosystems. Adept at bridging the gap between technical processes and end-users by collaborating with software engineers to optimize workflows, author standard operating procedures (SOPs), and generate corporate communications. Currently completing an advanced technical writing certification with practical exposure to modern markup languages and version control systems.

AP Transaction Analyst at Weyerhaeuser Company (2019-08 – Present)

• Collaborate with software engineers to perform system troubleshooting, resolve Oracle database tracking issues, and improve platform workflows.
• Author, edit, and continually update standard operating procedures (SOPs) and technical process documentation for the accounts payable team.
• Research and deliver documentation strategies aimed at automating repetitive manual system workflows.

Accounts Payable Specialist II at HomeStreet Bank (2018-03 – 2019-06)

• Audited financial data streams and system coding parameters to verify system inputs across multiple cross-functional departments.
• Utilized Concur platform frameworks to accurately route and track enterprise billing workflows.
• Compiled complex data parameters to prepare exact compliance and tracking records for accounting management.

Vendor Setup & Accounts Payable Lead (OPEX / Indirect) at Zulily LLC (2014-10 – 2018-02)

• Manage team of 5 AP Specialists and the Vendor Setup team of 2 in fast paced environment
• Coordinated directly with procurement and technology divisions to monitor data integrity and pipeline connectivity during the integration of Coupa P2P with SAP.
• Authored instructional documentation, data mapping workflows, and detailed training modules for incoming personnel.
• Designed complex flowcharts and PDF process diagrams detailing international shipping protocols for Direct Shipping and Drop Ship vendor operations.
• Leveraged advanced Excel data structures to build weekly metrics reports monitoring system throughput and vendor performance.

Professional Certificate in Technical Writing – University of Washington (2026-08)

Bachelor of Science in Technical Communication – Minnesota State University – Mankato (2022-01)