Certified Pharmacy Technician - Guardian Pharmacy
(2023-12)
- Perform accurate pharmacy data entry for prescriptions, patient demographics, medication profiles, prescriber information, allergies, and insurance coverage.
- Complete billing tasks, submit and process pharmacy claims, troubleshoot rejected claims, and communicate with insurance representatives to resolve payment issues.
- Review orders for completeness and accuracy before pharmacist verification and support timely medication preparation in a fast-paced pharmacy environment.
- Maintain confidential electronic patient records and update profiles to ensure current clinical, insurance, and billing information.
- Communicate with healthcare providers, facilities, patients, and internal pharmacy teams to clarify orders and resolve medication-related questions.
- Support inventory organization, prescription workflow, and quality-control processes while following HIPAA and pharmacy safety standards.
Certified Pharmacy Technician - Sam's Club / Walmart Pharmacy
(2019-01 - 2023-12)
- Coordinated verification and filling of more than 180 prescriptions daily in a high-volume retail pharmacy environment.
- Entered and updated patient profiles in Connexus, including medications, insurance details, demographics, and prescriber information.
- Assisted pharmacists with resolving problematic prescriptions, prior authorization issues, refill requests, and customer questions.
- Processed payments and insurance claims, reconciled coverage concerns, and communicated with insurance representatives to resolve rejected claims.
- Answered calls from patients and healthcare providers, supported prescription order placement, and provided timely customer service.
- Restocked pharmacy merchandise, monitored inventory, and maintained an organized and compliant work area.
Clinical Sonography Training - West Kendall Baptist Hospital
(2023-01 - 2023-04)
Completed approximately 18 months of supervised clinical training in general ultrasound, high-risk obstetrics, gynecology, vascular sonography, echocardiography, small parts imaging, and limited invasive procedures.
- Acquired and reviewed diagnostic-quality images under supervision and assisted with clinical logs and preliminary exam documentation for physician review.
- Prepared patients and examination rooms and assisted with thyroid biopsy, paracentesis, thoracentesis, and echocardiogram bubble-study procedures.
- Demonstrated professional communication, patient positioning, infection-control practices, equipment care, and compassionate bedside manner.
Clinical Sonography Training - Memorial Hospital Miramar
(2023-05 - 2023-08)
Clinical Sonography Training - North Shore Medical Center
(2023-09 - 2023-12)
Clinical Sonography Training - Ultrasound and Radiology Specialties
(2024-01 - 2024-04)
