Server - Bowlero - McLean, VA
(2024-11)
- Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards
- Collaborated with team members to create a positive work environment focused on delivering excellent customer service
Delivery Driver - UberEATS, DoorDash - Arlington, VA
(2019-02)
- Gathering and assuring items for each order is packed
- Transporting the food
- Adhered to all traffic laws and regulations while operating company vehicles
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate records of deliveries, including time of delivery, recipients' name, and any special instructions
- Ensured the safe handling and transportation of fragile or perishable items
- Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
- Achieved a customer satisfaction rating of XX% based on feedback surveys
Manager and Sales Representative - Aarrow Advertising - Washington, DC
(2014-06)
Recruit and train all interested newcomers which mainly consists of high schoolers and young adults
- Assimilated the different behaviors and backgrounds of newcomers from the younger generation
- Consulted clients throughout service life cycle
- Organized, orchestrated and serviced campaigns for accomplished businesses such as Jackson Hewitt and John Taylor Chapman
- Archived confidential data files and informational employee documents onto business database
- Establish employee schedule and pay rates, calculate total weekly hours worked and biweekly pay
- Engaging in sales tasks on various bases which includes reaching out and meeting with property managers, store owners and leasing agents
Take-Out Server, Catering driver - P.F. Chang's - Tysons Corner, VA
(2024-09 - 2025-06)
- Provided efficient and friendly service to take-out customers, ensuring accurate order fulfillment
- Managed a high volume of take-out orders during peak hours, maintaining a fast-paced and organized workflow
- Demonstrated excellent knowledge of menu items and specials to assist customers in making informed decisions
- Maintained cleanliness and organization of the take-out area, including restocking supplies as needed
- Handled cash transactions for take-out orders, ensuring accuracy and providing receipts when necessary
- Resolved customer complaints or issues regarding their take-out experience promptly and professionally
- Assisted in the preparation and execution of catering events, ensuring timely delivery and setup
- Efficiently coordinated with kitchen staff to ensure food quality, presentation, and timing met client expectations
- Assisted in the preparation and presentation of food for catering events, ensuring high quality and timely delivery
- Provided exceptional customer service during catering events by promptly addressing client requests and concerns
Catering Driver - Georgetown Events - Washington, DC
(2022-05 - 2024-08)
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate records of deliveries, including time of delivery, recipients' name, and any special instructions
- Ensured the safe handling and transportation of fragile or perishable items
- Collaborated with dispatchers to coordinate daily delivery schedules
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Adhered to all traffic laws and regulations while operating company vehicles
- Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
- Followed established safety protocols for loading/unloading packages or goods from the vehicle
- Maintained cleanliness and organization of company vehicles at all times
- Utilized GPS navigation systems or maps to determine optimal routes for deliveries
Driver Helper - United Parcel Services
(2015-12 - 2016-02)
Assisting the assigned driver with package deliveries and pick ups with the intention of reducing time consumption
- Communicating with customers and clients based on given situations
- Using physical and mental capabilities in performing the UPS protocols
