Home Health Aide at Home Health (2025-05 – Present)
- Aided with personal grooming, including hair maintenance
- Prepared nutritious meals for the client
- Performed cleaning tasks such as laundry, kitchen, bathroom, and bedroom upkeep
- Conducted shopping trips for groceries, pharmacy items, clothing, and personal hygiene products
- Managed financial matters including banking, rent, utilities, and relevant paperwork
- Accompanied client to medical appointments
Medical Assistant II at University Health (2022-05 – 2025-04)
- Preparing rooms for patients
- Preparing patients for examinations
- Blood draw
- Taking/ updating medical history of all patients
- Prepared laboratory
- Administering vaccines and antibiotics
- EKG testing, (other clinical testing- TCB, lead and hemoglobin, hearing and vision, ear irrigation etc.)
- Assisted clinical nurse with voicemails
- Assisted in administrative tasks
Hedis Cost Utilization Specialist at GEHA (2020-05 – 2020-10)
Contract position
- Outbound calls to members with gaps in preventive care services, helping members understand the need for preventive care
- Engages and educates members about Care Management programs
Patient Access Rep at Saint Luke's North Hospital (2019-02 – 2019-12)
Resigned due to Illness
- Day-to-day operations of main scheduling department (diagnostic imaging, surgery, interventional radiology, Cath lab)
- Obtaining for the correct bill payer
- Verifying patient insurance eligibility and confirming benefits eligibility
- Took co-pays and payments towards the patient account
- Made referrals to appropriate financial resources scheduled, rescheduled and canceled patient appointments
Pharmacy Technician at Optum Rx (2018-09 – 2019-02)
Seasonal Position
- Took inbound calls (75-150 daily) for a variety of medications
- Spoke with doctors, nurses, pharmacists and the patients etc. to update their account/ verify prescriptions and medication list, doctor information etc.
- Entered new and ongoing prescriptions for mail order pharmacy patients
- Made conference calls with patient/pharmacist, or doctor's office. Sent out letters to doctors' offices via e-fax
- Generated letters for patients regarding follow-up calls about their prescriptions and letters or verbal denials given from doctor's office
- Took verbal prescriptions for pharmacists, also made verification calls if there were any errors with the patient's prescription etc.
