Rolonda Harris

Compassionate and self-motivated healthcare professional with extensive experience in patient care, clinical support, and administrative healthcare services. Demonstrated ability to provide safe, high-quality patient care while maintaining strong professional relationships and communication. Seeking to contribute clinical expertise to a progressive healthcare organization that values excellence and growth.

Home Health Aide

(2025-05)

• Assist client with personal care and grooming
• Prepare nutritious meals
• Perform household cleaning and maintenance tasks
• Manage shopping and financial responsibilities
• Escort client to medical appointments

Medical Assistant II - University Health

(2022-05 - 2025-04)

• Prepare examination rooms and patients
• Obtain and update medical histories
• Perform venipuncture and lab preparation
• Administer vaccines and antibiotics
• Conduct EKGs and clinical testing
• Assist nursing staff and administrative operations

HEDIS Cost Utilization Specialist - GEHA

(2020-05 - 2021-10)

• Conduct outbound calls regarding preventive care gaps
• Educate members on preventive screenings
• Promote Care Management programs

Patient Access Representative - Saint Luke’s North Hospital

(2019-02 - 2019-12)

• Managed scheduling for diagnostic imaging and procedures
• Verified insurance eligibility and benefits
• Collected co-pays and processed payments
• Coordinated referrals and appointment scheduling

Pharmacy Technician - OptumRx

(2018-09 - 2019-02)

• Managed high-volume inbound prescription calls
• Verified medication and prescription details
• Processed new and refill prescriptions
• Coordinated communications with providers and patients

High School Diploma - Ruskin High School