Romick Miguel

Detail-oriented Executive Assistant with 10+ years of experience supporting leadership, coordinating complex schedules, and managing high-volume administrative workflows. Known for maintaining strict confidentiality, improving operational efficiency, and delivering strong client service.

Tax Preparer & Administrative Assistant at CNY Utmost Services (2020-01 – Present)

• Provide executive-level administrative support including calendar coordination and workflow management
• Prepare and file 300+ tax returns annually with 99% accuracy
• Manage confidential financial data with compliance standards
• Communicate with 50+ clients weekly to resolve issues
• Reduce processing time by 20% through improved organization

Owner-Operator / Business Manager at RV Auto Transport (2018-01 – Present)

• Oversee full operations including scheduling and logistics coordination
• Coordinate 100+ jobs annually with 95% on-time rate
• Increase repeat business by 30%
• Manage contracts and financial tracking

Lead Customer Service Representative at Central Florida Expressway Authority (2014-01 – 2018-12)

• Supervised 15+ employees and improved efficiency by 25%
• Handled escalated concerns and reporting

Substitute Teacher at Kelly Services (2014-01 – 2020-12)

• Managed classrooms of up to 30 students
• Maintained structured environments and communication

Bachelor of Arts in Business Administration – Talladega College