Ron Sickler

Highly motivated and skilled small engine technician with a strong work ethic and a desire to take on new challenges. Long-term employee with dedication to company success. Adaptable with exceptional interpersonal skills, and ability to work effectively while unsupervised and quickly master new skills.

Hardworking staff member with excellent customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated individual who is eager to apply time management and organizational skills in various environments.

Seeking new opportunities to expand skills and career while contributing to business growth.

Small Engine Technician at Pasco Rentals, Inc. (1988-09 – Present)

• Inspected and diagnosed malfunctions in small engines using diagnostic equipment.
• Repaired and replaced defective engine parts, such as carburetors, spark plugs, pistons, valves, and gaskets.
• Tested engine performance to ensure efficient operation.
• Cut metal parts with oxyacetylene torch and plasma cutter.
• Welded metal pieces together using MIG, TIG and other welding processes as required.
• Maintained a clean work area in accordance with safety regulations.
• Operated forklifts to move large components around the shop floor.
• Greeted customers and identified their needs to impart solutions.
• Provided information about products and services available to customers.
• Processed customer orders accurately and efficiently.
• Demonstrated active listening skills when responding to customer questions and complaints.
• Assisted customers with returns, exchanges, refunds, and other transactions as needed.
• Followed up with customers after purchase to ensure satisfaction.
• Answered phone calls from customers promptly and courteously.
• Provided accurate quotes for requested products or services.
• Handled cash register operations accurately during peak times.

High School Diploma – Riverview High School (1984)