Ronald Pena

Compassionate and highly motivated Registered Nurse with a strong foundation in patient-centered care, safety, communication, and critical thinking. Offers clinical training in patient assessment, medication safety, infection prevention, therapeutic communication, and patient education, combined with more than seven years of leadership and operations experience in a high-volume, regulated environment. Skilled in teamwork, conflict resolution, accurate documentation, compliance, and service excellence.

Fluent in English and Spanish and committed to delivering respectful, evidence-based care to diverse patient populations.

Home Health Registered Nurse - Golden Home Care - Las Vegas, NV

(2026-06)

• Provide skilled nursing visits in patients' homes, including comprehensive assessments, vital signs, medication reconciliation, and ongoing monitoring.
• Perform wound assessments, wound care, dressing changes, and monitor healing while identifying and reporting changes in condition.
• Administer medications and insulin as prescribed, reinforce medication adherence, and educate patients on disease management.
• Develop and reinforce individualized patient and caregiver education on diabetes, hypertension, infection prevention, fall prevention, and medication safety.
• Document assessments, interventions, and patient responses accurately while collaborating with physicians and the interdisciplinary healthcare team.
• Coordinate care, report significant findings promptly, and advocate for safe, patient-centered care to reduce hospitalizations.

Branch Operations Associate Manager - Wells Fargo - Westchester / Miami Main / Red Road

(2018 - 2024)

• Led and coached a diverse team in a fast-paced, regulated environment, promoting accountability, teamwork, and consistent performance.
• Used critical thinking, prioritization, and calm problem-solving to resolve complex concerns and manage competing demands under pressure.
• Maintained accurate documentation, confidentiality, and strict compliance with policies, procedures, and regulatory requirements.

Personal Banker - Wells Fargo Bank - Westchester

(2017-01 - 2018)

• Communicated with clients from diverse backgrounds, provided individualized education, and de-escalated concerns through active listening and empathy.
• Recognized potential risks, verified information carefully, and escalated concerns promptly to protect clients and support safe outcomes.

Nursing Clinical Rotations - EDP University of Puerto Rico

(2024-08)

• Provided supervised nursing care while applying the nursing process, patient safety standards, and professional communication.
• Assisted with patient assessments, vital signs, hygiene, mobility, comfort measures, and patient education under instructor/preceptor supervision.
• Practiced prioritization, delegation awareness, infection control, and accurate reporting of changes in patient condition.
• Collaborated with nurses, instructors, and interdisciplinary staff to support safe, respectful, culturally competent care.

Nursing Program - Nursing - EDP University of Puerto Rico (2024-08)

Associate Degree - Business Administration - Miami Dade College (2017-12)