Associate Director of Strategy and Initiatives - KIPP Indy Public Schools - Indianapolis
(2026-05)
- Led strategic initiatives that advanced operational excellence and organizational goals across KIPP Indy.
- Partnered with executive leaders to build and roll out scalable systems and improve cross-department collaboration.
- Managed complex projects from planning through implementation, tracked progress, and mitigated risks to meet goals.
- Analyzed performance data, identified trends, and advised executives on improvements to support decision-making.
Regional Operations Manager - KIPP Indy Public Schools - Indianapolis
(2021-07 - 2026-05)
- Directed daily operations across multiple KIPP Indy campuses, ensuring compliance and steady service delivery
- Managed and coached operations staff, standardizing procedures and improving efficiency across campuses
- Collaborated with school leaders to manage attendance, enrollment, facilities, transportation, safety, and front office work
- Built dashboards and reports that informed leadership decisions and supported organizational goals
Operations Coodinator - KIPP Indy Public Schools - Indianapolis
(2019-03 - 2021-07)
- Managed daily front office operations for a high-volume elementary school, ensuring consistent administrative support and keeping school operations running smoothly
- Created daily operations checklist in Excel that cut task omissions and improved on-time deliveries.
- Managed inventory counts and adjusted reorder points, preventing stockouts for frontline teams.
- Processed purchase orders and matched invoices to receipts, accelerating vendor payments and reconciliation.
Cashier - Walgreens - Indianapolis
(2017-08 - 2019-03)
- Provided friendly, accurate checkout service while processing transactions in a busy retail store.
- Helped manage inventory, set up displays, and kept store operations running to support good customer experiences.
- Processed an average of customers' purchases at POS terminals, closing cash drawer with balanced totals.
- Handled customer returns and exchanges following store policy, restoring customer satisfaction on-site.
- Operated credit card and contactless payment systems, completing transactions securely and quickly.
Head Host - Lincoln Square Pancake House - Indianapolis
(2014-08 - 2018-08)
- Maintained front-end merchandising and promotional displays to reflect price changes and current offers.
- Supervised front-of-house shifts, managing hosts and servers to keep service on pace
- Coordinated guest flow and seating to minimize wait times and keep dining room moving
- Trained new team members on host duties, floor routines, and customer interaction standards
- Maintained high customer service standards through hands-on support and regular checks
- Worked with restaurant leadership on small changes to improve efficiency and the dining experience
