Ronda Legette

Experienced professional skilled in case management and care coordination, adept at developing person-centered plans and linking clients to essential services. Proficient in client interaction, administrative tasks, and process improvement, with a strong background in supporting the health and safety of diverse populations.

Experience working with individuals with mental, developmental and physically disabilities, veterans, youth and substance abuse users.

Supports Coordinator - STEP - Dearborn, MI

(2023-07)

• Maintain a caseload of 80-100 members.
• Determine members needs, and develop person centered plans.
• Complete assessments, and referrals to other services and programs.
• Meet with members monthly to ensure they are meeting their goals.
• Conduct intakes and tours, and collect all necessary paperwork.
• Prepare guardianship paperwork and represent clients in court.

Care Coordinator/Case Manager - Team Wellness Center - Southgate, MI

(2022-08 - 2023-04)

• Schedule appointments with psychiatrists and therapists.
• Link members with housing, employment, and insurance.
• Maintain over 150 members charts, ensuring compliance.
• Contacted members on a monthly basis for wellness checks.

TAA Program Advisor - Downriver Community Conference - Detroit, MI

(2021-05 - 2022-05)

• Assist customers with school enrollment and employment.
• Conduct orientations and intakes.
• Assess customers to determine career interest and career goals.
• Maintain files, and update forms.

Optical Service Representative - Henry Ford Optimeyes - Dearborn, MI

(2019-09 - 2021-05)

• Answer 70-80 phone calls daily, triage calls, and schedule appointments.
• Greets patients and visitors in a professional manner.
• Register and check in patients.
• Check and verify insurance coverage.
• Prepare patient charts for doctors, technicians and opticians.

Bachelor's degree - Liberal Arts & Sciences - University of Detroit Mercy