Ronda Roberts

Strategic business and operations executive with extensive experience leading healthcare practices, business development initiatives, talent acquisition, and organizational growth across highly competitive markets. Recognized for transforming operations, building high-performing teams, increasing profitability, and driving measurable revenue growth through leadership, consulting, and community engagement. Proven expertise in practice management, business consulting, operational restructuring, recruitment strategy, marketing execution, insurance administration, and client relations.

Trusted advisor to business owners and leadership teams on scaling operations, improving performance, enhancing culture, and optimizing customer experience.

Practice Manager & Business Operations Consultant - Wink Orthodontics - Prosper & Colleyville, Texas

(2024-09)

Directed full operational leadership for two orthodontic practices, overseeing staffing, patient relations, insurance operations, marketing strategy, and business development initiatives.

• Led recruitment, onboarding, training, and performance management initiatives to build high-performing customer-focused teams.
• Successfully launched and developed a new office location into a high-performing operation recognized with Small Business of the Year honors.
• Generated consistent business growth through targeted marketing campaigns, community outreach, and relationship-building initiatives averaging 15–30 new patient starts monthly.

Practice Manager of Operations - Atchley Chiropractic - Prosper, Texas

(2024-03 - 2024-09)

Managed business operations, front-office administration, insurance processes, and organizational development initiatives.

• Developed and implemented operational policies and procedures to improve workflow efficiency and maintain regulatory compliance.
• Oversaw scheduling coordination, patient flow management, billing operations, and insurance claims processing.

Team Leader, Talent Acquisition Manager & Business Development Consultant - Keller Williams - Frisco, Texas

(2015-01)

• Ranked #8 worldwide in recruiting performance within Keller Williams.
• Expanded agent count from 130 to more than 400 agents within two years through strategic recruiting and leadership initiatives.
• Served as lead coach and consultant across multiple states, advising leadership teams on growth strategy, operational performance, and profitability.

Office Manager & Recruitment Specialist - Ebby Halliday Realtors - Frisco, Texas

(2012-01 - 2015-01)

• Led office operations, recruitment initiatives, vendor management, accounting coordination, and organizational development efforts.
• Coordinated corporate events, charitable initiatives, and employee engagement programs.

Senior Executive Assistant - City of Allen - Allen, Texas

(2008-01 - 2012-01)

• Provided executive-level operational and administrative support across multiple city departments.
• Managed payroll administration, budgeting support, recruitment coordination, and public relations activities.