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Ronnie Miller

Ronnie Miller

LIVE CHAT AGENT | CUSTOMER SUPPORT | DIGITAL COMMUNICATION

Talent
New York CityMember since October 12, 2026
Web DevelopmentData EntryData AnalystClinical ResearchClear, professional written communicationCustomer-focused, polite communicationResearch and information verificationAccurate data entry and record keepingFollowing FAQs, written instructions, and proceduresProblem identification and appropriate escalationDigital-tool adaptability and browser-based researchMicrosoft Word, Excel, and PowerPoint
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Web DevelopmentData EntryData AnalystClinical ResearchClear, professional written communication

About

Motivated and technology-oriented undergraduate with strong written communication, research, information-verification, and data-handling skills. Comfortable learning digital tools, working with online information, documenting findings accurately, and communicating in English and Kiswahili. Brings a calm, detail-focused approach to resolving questions, following written procedures, and escalating issues when they fall outside an assigned scope.

Seeking to apply these transferable skills in a remote Live Chat Agent role and complete employer-provided training.

Experience

AI Data Annotation and Content Evaluation - Project-based / Online Work

Experience in digital research and content evaluation

  • Review online information and assess content for relevance, clarity, and alignment with stated criteria.
  • Use research and verification skills to identify information that is inconsistent, unclear, or requires further review.
  • Follow task instructions carefully and maintain attention to detail when evaluating and documenting results.
  • Work independently with digital platforms and online resources while managing assigned tasks responsibly.

Healthcare Research and Academic Data Work - Academic Projects – JKUAT

(2023)

  • Conduct literature searches and review information from multiple sources to support academic work.
  • Organize research information and support data collection, analysis, and clear written reporting.
  • Use Microsoft Office and Google Workspace tools to prepare documents, organize information, and maintain accurate records.
  • Communicate complex information in a structured way and check written work for clarity and accuracy.

Education

Bachelor of Science - Clinical Medicine and Community Health - Jomo Kenyatta University of Agriculture and Technology (JKUAT) (2023)

Skills

LIVE CHAT AGENTCUSTOMER SUPPORTDIGITAL COMMUNICATION

Reviews

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