Ronnie Miller
LIVE CHAT AGENT | CUSTOMER SUPPORT | DIGITAL COMMUNICATION
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About
Motivated and technology-oriented undergraduate with strong written communication, research, information-verification, and data-handling skills. Comfortable learning digital tools, working with online information, documenting findings accurately, and communicating in English and Kiswahili. Brings a calm, detail-focused approach to resolving questions, following written procedures, and escalating issues when they fall outside an assigned scope.
Seeking to apply these transferable skills in a remote Live Chat Agent role and complete employer-provided training.
Experience
AI Data Annotation and Content Evaluation - Project-based / Online Work
Experience in digital research and content evaluation
- Review online information and assess content for relevance, clarity, and alignment with stated criteria.
- Use research and verification skills to identify information that is inconsistent, unclear, or requires further review.
- Follow task instructions carefully and maintain attention to detail when evaluating and documenting results.
- Work independently with digital platforms and online resources while managing assigned tasks responsibly.
Healthcare Research and Academic Data Work - Academic Projects – JKUAT
(2023)
- Conduct literature searches and review information from multiple sources to support academic work.
- Organize research information and support data collection, analysis, and clear written reporting.
- Use Microsoft Office and Google Workspace tools to prepare documents, organize information, and maintain accurate records.
- Communicate complex information in a structured way and check written work for clarity and accuracy.
Education
Bachelor of Science - Clinical Medicine and Community Health - Jomo Kenyatta University of Agriculture and Technology (JKUAT) (2023)

