Life Coach III - CRi - Chantilly, VA
(2023-01)
- Coach individuals in the development of living and social skills, including provision of personal care assistance.
- Implement positive behavior supports and communication strategies through the implementation of individualized Behavior Support Plans.
- Implement both physical and non-physical strategies to assure safe responses in crisis situations.
- Support individuals with daily activity engagement and goal setting in the community.
- Engage and interact with the individuals in conflict resolving and focusing well-being.
- Document individual progress by maintaining accurate documentation in compliance with all regulations and policies.
Store Manager - S&N Supermarket - Hopewell, VA 23860
(2016-01 - 2022-12)
- Maintain profitable operations in family operated grocery store.
- Control cost by effectively negotiating with vendors.
- Hire, recruite, and train quality employees for various positions.
- Increase customer satisfaction expanding product lines, offering special promotions.
- Schedule and train employees to maximize performance in customer service.
- Price and label products based on management guidelines.
Executive Officer, In-charge Customer Service - NCC Bank Limited - Nepal
(2011-01 - 2015-12)
- Managed and supervised 10 employees under Customer Service Department as a strong team lead.
- Provided guidance using organization products or services to more than 9K customers of the branch.
- Evaluated company's financial projections, budgets, expenditures, research and development, and became successful in bringing more than Rs. 10,000K deposits from new products and services.
Senior Assistant, Marketing Department - NCC Bank Limited - Nepal
(2004-01 - 2011-12)
- Promoted company's product for women's empowerment in savings and building a secure future.
- Assisted in product developing for business house called "Karoadpati Bachat Khata".
- Implemented products and services with a minimum deposit requirement on savings account and cross sale through door to door marketing strategy.
- Promoted Medical/accidental insurance coverage under each account opening success.
