Client Service at KJVNR Ventures LLC /Pawgo (2025-08 – Present)
- Managed appointment scheduling, confirmations, cancellations, and client inquiries resulting in increased number of appointments scheduled
- Educated clients on grooming services, coat care, maintenance, and recommended grooming schedules
- Handled client concerns professionally and worked to resolve issues while maintaining customer satisfaction
- Maintained accurate client and pet records, including grooming preferences, special instructions, and service history
- Encouraged client loyalty through dependable service, follow-up communication, and positive client interactions
- Coordinated daily routes and appointment schedules to provide timely service and minimize client wait times
- Promoted additional grooming services and produced based on individual pet needs
Real Estate Property Management at South Pleasant Drive LLC (2017-06 – Present)
- Manage five properties in Chandler
- Addressed tenants' concerns
- Hired certified technicians for repairs needed
Recruiter at Premier Radiology (2018-03 – 2020-02)
- Pre-screened 80 radiologists according to requirements set by company to hire 10 board-certified radiologists
Marketing Manager and Recruiter at Chandler Imaging (2014-11 – 2018-01)
- Hired certified technicians to handle ultrasound, CT, and MRI technologies
- Scheduled and arranged business meetings with 20 clients
- Handled day-to-day operations of the Imaging Center
- Compiling and submitting 25 reports in a timely manner
Recruiter at Future Link Consulting (2005-01 – 2010-11)
- Pre-screened 300 software consultants according to requirements set by clients
- Hired about 50 consultants for each specific short-term projects
Oracle Database Designer and Developer at Synantics for Managements Decisions (1996 – 2000)
- Worked with United States Department of Human Health and Services
- Created databases according to clients' requirements for web-based forms and reports
- Created Crystal reports
