Guest Services, Food & Beverage Team Member, Camp Counselor at Iron Peak Sports & Events (2022-11 – Present)
- Answer phone calls and answer questions and/or know how to obtain the correct information for answers
- Led, managed, and merchandised venue to increase customer satisfaction
- Through interpersonal habits and customer interactions, ensure the safety of customers and staff by overseeing safety procedures and resolving conflicts
- Register sales, collect cash and distribute change efficiently, and process online payments, refunds, and exchanges as needed
Camp Counselor at Harbor Hills Day Camp (2025-06 – 2025-08)
- Handled conflicts between campers, helped resolve disputes and ensured a positive environment.
- Led groups of campers, planned and executed daily activities, ensured safety, and acted as a role model.
- Organized and led games, educational programs, and team-building activities for campers.
- Communicated with campers, parents, and other staff to provide updates and ensure everyone's needs were met.
- Managed emergencies, including health and safety issues, and acted quickly to resolve problems.
Camp Counselor at Oak Crest Day Camp (2022-06 – 2024-08)
- Handled conflicts between campers, helped resolve disputes and ensured a positive environment.
- Led groups of campers, planned and executed daily activities, ensured safety, and acted as a role model.
- Organized and led games, educational programs, and team-building activities for campers.
- Communicated with campers, parents, and other staff to provide updates and ensure everyone's needs were met.
- Managed emergencies, including health and safety issues, and acted quickly to resolve problems.
