Rosalinda Chavez

Bilingual student pursuing a Bachelor of Arts in Child, Adolescent, and Family Studies with experience leading restaurant teams, training employees, resolving customer concerns, and coordinating community-focused activities. Strong communication, organization, and relationship-building skills.

Shift Leader at Victors Mexican Grill (2024-02 – Present)

• Collaborated with management to identify training needs and enhance staff capabilities for better service delivery.
• Trained and onboarded new employees, delegated shift responsibilities, and monitored performance to maintain efficient service.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Bachelor of Arts in Child, Adolescent, And Family Studies – California State University, Bakersfield (2027-05)