Rosanna Aguirre

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Medical Assistant - Sunrise Medical Center - GLENDALE, Arizona

(2018-04)

• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Ordered and prepared reagents and supplies.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
• Obtained client medical history, medication information, symptoms and allergies.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Obtained all prescribed laboratory testing.
• Prepared initial patient charts for admission.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Taught patients about medications, procedures and care plan instructions.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Obtained pre- and post-treatment vital signs and weight.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Compiled necessary documents for surgical billing packages.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Called and faxed pharmacies to submit prescriptions and refills.
• Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

Medical Assistant - Arizona Maternity Clinic - Surprise, AZ

(2010-02 - 2017-05)

• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Documented vital signs and health history for patients in clinic and hospital environments.

GED - Glendale Career College