SD - JIL SANDER SOHO - Soho
- Executed all daily operational functions from open/close. Scheduling staff, process payroll and rectifying all maintenance issues.
- Merchandised new collection, process shipment, and analyze sales reports to proactively drive sales.
- Managed Omni & FF
Team Manager - LOUIS VUITTON MEN'S BOUTIQUE -SAKS 5TH - Saks 5th Ave
(2022-07 - 2026-03)
- Opened Men's LV boutique ( RTW/Shoes/ Access.) in Saks 5th Ave $ 18m+
- Ownership of Men's shop and cross functionally comanage Women's along with a team of 30+ second highest volume store in NYC.
- Lead Men's business walkthroughs/visits in sharing both opportunities and prospects.
- Responsible for reporting a team of 6 for their training, sales growth and performance.
- Collaborated with SAKS management to also support their sales team/personal shoppers to actively sell LV men's collection.
- Work alongside the sales team in seamless selling while promoting teamwork.
- Developed strong relationships with Operations to support floor needs and Merchandising team for product & proper stock sell through.
Associate Store Director - GUCCI BLOOMINGDALES 59th ST - Bloomingdales 59th St
(2018-07 - 2022)
- Lead all activities required to achieve business objectives by enforcing and executing sales strategy.
- Developed a strategy for client advisors to propose a client they would like to further build their relationship. Success in forecasting and reactivating shoppers into repeat clients.
- Supported and aligned key business initiatives in new product launches and training. Actioned plans by implementing sales goals and leveraged client engagement activations. Success in developing Bloomingdales clients into Gucci shoppers.
- Coached and supported sales team to build personalized relationships utilizing CRM tools. Developed sales team to gain 18 VIC from a vision of 12 and grew 3 sales advisors to surpass $1.5 million dollar books.
- Oversee monthly and annual performance reviews for all store client advisors and reporting department managers (Operations & SWLG)
- Maintained productive partnerships with leased department store partners such as managers and other selling associates ( At your service /Personal shoppers) to promote GUCCI.
D.M Women's RTW & Accessories Developing Designer & Men's Designer shoes - BARNEYS NEW YORK - Madison Ave
(2013-02 - 2018)
- Managed a staff of 18+ sales associates & BOH team in RTW, Shoes and Accessories $ 20m+.
- Handled and resolved customer issues for optimal service.
- Merchandised and coordinated visual standards to drive each vendor's shop business and maintain the aesthetics of the Developing Designer Floor.
- Analyzed and communicated to merchandising and buying team collection feedback for missed opportunities, replenishments, and top sellers.
- Managed payroll, supply order, maintenance work and conducted yearly Inventory concluded with very low shrinkage.
- Trained, coached, and recruited sales teams to style and build client relationships.
GM - CARLO PAZOLINI - Soho
(2011-11 - 2013-02)
- Opened and operated first US shoes & accessories store.
- Ensured overall bottom line profitability by analyzing sales and PL inventory audits.
- Effectively trained new staff to company standards in customer service, operational procedures, loss prevention and HR policies.
- Aligned sales staff and management team to reach sales goals and understand their job responsibilities and acumen.
- Ensured merchandising; visual standards; presentations, and housekeeping requirements are met.
- Recruited talent, delegate responsibility, and work with staff in coaching and training to help them grow and meet the needs of the business.
Store Manager - REISS Ltd. - Upper West Side & Bloomingdales 59th
(2006-12 - 2011-02)
- Generated sales by also selling on my own, also built an effective team in understanding the local clientele base $3m.
- Interviewed, hired and trained staff on all aspects of the business to meet company standards and culture of the brand.
- Executed all daily operational functions from open/close. Scheduling staff, process payroll and rectifying all maintenance issues.
- Merchandised new collection, process shipment, and analyze sales reports to proactively drive sales.
- Organized in store events and partner with outside promotional outlets in acquiring new clients & drive sales. Utilized neighborhood resources such private schools, hotels and other shops to develop partnerships for events.
- Dual responsibility as a Bloomingdales Concession manager and partnered with leased management team in optimizing resources in driving sales and daily operational needs.
