Server - Texas de Brazil - Orland Park, Illinois
(2024-11)
Provide elevated, attentive service in an upscale Brazilian steakhouse specializing in rodízio dining.
- Educate guests on the tableside meat service, menu offerings, wine selections, and dining experience.
- Deliver polished food and beverage service, ensuring accuracy, timing, and presentation standards are met.
- Collaborate closely with gauchos, culinary staff, bartenders, and support teams to maintain seamless service flow.
- Anticipate guest needs, accommodate special requests and dietary preferences, and enhance overall guest satisfaction.
- Maintain a refined dining environment by promptly clearing, resetting, and detailing tables.
- Process guest checks and payments accurately while adhering to restaurant policies and service standards.
- Uphold professionalism, poise, and efficiency during high-volume and peak dining periods.
Hair Salon Receptionist - Salon Evangelos - Orland Park, Illinois
(2024-02 - 2024-11)
Greeted clients warmly and provided professional front-desk support in a high-end salon environment.
- Managed appointment scheduling, confirmations, and cancellations using salon booking software.
- Answered incoming phone calls, addressed client inquiries, and provided information on services and products.
- Processed client check-ins, payments, gift cards, and retail sales accurately.
- Coordinated with stylists and technicians to maintain an organized and efficient daily schedule.
- Maintained a clean, polished reception area and ensured a welcoming atmosphere for clients.
- Assisted with inventory tracking, product displays, and restocking retail items.
- Handled client concerns professionally and escalated issues when necessary to ensure customer satisfaction.
Server - Red Robin - Orland Park, Illinois
(2023-03 - 2024-02)
Provided attentive, friendly customer service in a fast-paced, high-volume restaurant.
- Took accurate food and beverage orders and entered them into the POS system.
- Delivered meals promptly and ensured order accuracy and guest satisfaction.
- Made menu recommendations and explained daily specials and promotions.
- Managed multiple tables simultaneously while maintaining service quality.
- Processed payments, handled cash and credit transactions, and balanced receipts.
- Resolved guest concerns professionally to ensure positive dining experiences.
- Followed food safety, sanitation, and company service standards.
- Collaborated with kitchen staff and team members to ensure efficient operations.
Restaurant Hostess - Sweet Peas Cafe - Geneseo, Illinois
(2022-04 - 2023-03)
Greet guests promptly and courteously, creating a welcoming dining experience.
- Manage wait lists and seating arrangements to ensure efficient table turnover.
- Escort guests to assigned tables and present menus.
- Coordinate with servers and kitchen staff to maintain smooth service flow.
- Answer guest questions regarding menu items, specials, and restaurant policies.
- Handle phone calls, take reservations, and manage take-out orders as needed.
- Maintain cleanliness and organization of the host stand and front entrance.
- Assist with guest concerns and resolve issues professionally.
