Office Administrator - Granite City Insulation - Mount Airy, NC
(2017-06)
- Answer telephone calls to field inquiries from clients, vendors and various other callers seeking information about insulation
- Manage accounts payable, receivable and payroll for Insulation office grossing $400,000.00 per year
- Maintain inventory by checking stock and ordering new material as needed for jobs
- Produce accurate internal and external office collateral, communications and forms such as letters and memoranda's
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance
- Sort, open and respond to incoming mail
- Complete daily cash functions including bank deposits and petty cash reimbursements
- Compute taxes owed by applying prescribed rates, laws and regulations including Payroll, Sales & Use & Property
- Generate financial statements and facilitate account closing procedures each month
- Reviewed and processed employee expense reports and vendor invoices for payment
Client Support/Payment Specialist - Regional Acceptance Corporation - Greenville, NC
(2002-07 - 2017-02)
- Communicate to Management irregular and or recurring problems and suggest improvements
- Assist in developing changes in systems, procedures and communication methods
- Identify and escalate priority issues
- Ensure all electronic payments are posted and General Ledger is balanced daily
- Refunding of all customer/dealer over payments
- Responsible for daily ACH wire transfers
- First line contract for payment vendors
- Provide excellent customer service to both internal and external customers by answering questions and resolving problems related to policy, procedures, compliance, accounts and titling
Payroll & Benefits Administrator - Nansemond Suffolk Academy - Suffolk, VA
(1998-10 - 2002-01)
- Processed and administered payroll and benefits for over 150 full time employees
- Administrator for New Teacher Orientation answering questions regarding payroll, insurance and leave policies
- Set up and monitored all personnel records for full and part time employees
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings
- Receive and post all accounts receivables
- Administer and filed all Fingerprinting and Criminal History Reports
- Made daily deposits to bank
Executive Assistant To The Manager - Godwin Pumps Of America - Virginia Beach, Virginia
(1997-04 - 1998-11)
