Health Unit Coordinator/CNA - Reunion Rehabilitation Hospital - Peoria, AZ
(2025-09)
- Greet and assist patients, gather information, and direct them to the appropriate areas
- Assist with patient admissions, discharges, and transfer
- Coordinate patient transportation
- Answer phones, take messages, and direct calls appropriately.
- Maintain and organize patient records, including electronic health records
- Schedule appointments and procedures.
- Process and file medical records and documents.
- Perform data entry and update databases.
PCT (Patient Care Technician)/Unit Secretary/ Intensive Care Unit (ICU) - John C. Lincoln Hospital - Phoenix, AZ
(2023-03)
- Greet and assist patients, gather information, and direct them to the appropriate areas
- Assist with patient admissions, discharges, and transfer
- Coordinate patient transportation
- Answer phones, take messages, and direct calls appropriately.
- Maintain and organize patient records, including electronic health records
- Schedule appointments and procedures.
- Process and file medical records and documents.
- Perform data entry and update databases.
Certified Nursing Assistant - MEDSTAR WASHINGTON HOSPITAL CENTER
(2017-03)
Patient Care Technician
- Assists with office administrative duties as needed
- Contributes to the achievement of established safety and standards. Complies with governmental and accreditation regulations
- Demonstrates behavior consistent with MedStar Health mission, vision, goals, objectives and patient care philosophy.
- Facilitates the authorization of drug refills and provides prescription information to pharmacies.
- Helps physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections and removing sutures.
- Interviews patients to obtain medical information and measures their vital signs, weight, and height.
- Inventories and orders medical, and office supplies and equipment.
- May administer routine diagnostic tests.
- May collect blood, tissue, or other laboratory specimens, logs the specimens, and prepares them for testing.
- Participates in multidisciplinary quality and service improvement teams as appropriate.
- Records patients' medical history, vital statistics, and information such as test results in medical records.
Patient Care Technician - The Little Clinic - Phoenix, AZ
(2023-03 - 2023-06)
- Assist in maintaining a safe, Greet any customers or potential patients while in the front area or near the clinic.
- Answer questions, following HIPAA guidelines while in the front area. Consult with the provider for questions related to scope of services.
- Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow
- Complete the registration process, placing the patient under the respective scheduler book for the provider on duty.
- Verify the patient or responsible party , identity using a government-issued source.
- Determine method of payment, of our accepted insurance plans; collect payments and log in the EHR
- Escort the patient to the exam room and determine the patient's chief complaint
- Scanning all appropriate documents or alert the provider if they need to complete the scanning.
- Clean and organize clinic space, including, taking out trash, logging and putting away supply orders, cleaning the floor counters, around furniture, examination rooms after patient visits, and equipment disinfection.
Patient Care Assistant (PCA) - Banner Estrella Medical Center - Phoenix, AZ
(2021-09 - 2023-01)
Certified Nursing Assistant - Howard University Hospital
(2019-12 - 2020-12)
Patient Care Technician
- Assists with office administrative duties as needed
- Contributes to the achievement of established safety and standards. Complies with governmental and accreditation regulations
- Demonstrates behavior consistent with MedStar Health mission, vision, goals, objectives and patient care philosophy.
- Facilitates the authorization of drug refills and provides prescription information to pharmacies.
- Helps physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections and removing sutures.
- Interviews patients to obtain medical information and measures their vital signs, weight, and height.
- Inventories and orders medical, and office supplies and equipment.
- May administer routine diagnostic tests.
- May collect blood, tissue, or other laboratory specimens, logs the specimens, and prepares them for testing.
- Participates in multidisciplinary quality and service improvement teams as appropriate.
- Records patients' medical history, vital statistics, and information such as test results in medical records.
Certified Nursing Assistant - DEANWOOD HEALTH & REHAB
(2016-04 - 2017-03)
- Assisting resident with daily activities & grooming
- Dressing residents whom cannot assist themselves
- Changing bed linens to ensure comfortability for the patient
- Serving meal trays and feeding residents
- Transferring, lifting and positioning residents
- Taking vital signs, weight and documenting patient charting
- Following patients' care plan to ensure a full support
Office Administrative - INNOVATIVE T.E.K
(2014-07 - 2016-05)
- Communicate with clients in-person and via phone and email, maintaining positive relationships and high client satisfaction.
- Instituted and manage detailed supply inventory spreadsheet, placing orders as needed; reduced overspending to save in unnecessary monthly expenses
- Prepare envelopes, postage, and mail correspondence for all clients
- Create index and create client's binder
- Schedule all appointments, appearances and briefings
Child Care Assistant - Angels And Manners Childcare - Arizona
(2012-02 - 2014-04)
- Feeding, preparing meals and snacks.
- Changing diapers and assisting with hygiene.
- Supervising playtime and activities.
- Ensuring a clean and safe environment.
- Planning and implementing age-appropriate activities.
- Organizing activities that promote learning and exploration.
- Encouraging social interaction and emotional development.
- Identifying potential developmental or emotional problems and reporting them to parents.
- Maintaining records of children's progress and routines.
- Instructing children in personal hygiene.
- Taking children on field trips.
- Effectively disciplining children using redirection and tools. To help improve their behaviors.
