Customer Service Specialist and Operations
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Experienced and highly dependable professional with over 15 years of expertise in customer, client relations, and operational support. Proven track record in client acquisition, retention, and communication across diverse platforms including call centers, remote settings, and face-to-face interactions. Known for exceeding customer experience expectations with a creative, results-driven, and highly ethical approach to work. Bilingual in both Spanish and English.
Daytona State College | Associates of Arts
University of Central Florida | B.A. & M.A. in Criminal and Forensic Psychology (In Progress)
