Assistant General Manager at Holiday Inn Express & Suites (2025-08 – Present)
- Posted open positions through Indeed and coordinated interview scheduling.
- Screened applications and supported hiring managers during the recruitment process.
- Facilitated onboarding and employee documentation.
- Supported employee relations and workplace communication.
- Managed employee schedules and onboarding using Homebase.
- Maintains the confidentiality and security of employee files and records.
- Assisted with attendance tracking and payroll coordination.
- Processed and coordinated vendor invoice payments, ensuring accurate documentation and timely processing.
- Reconciled invoices and account statements with external agencies and vendors to identify and resolve discrepancies.
- Monitored departmental budgets and tracked expenses to support effective cost control.
- Prepared and submitted monthly revenue reports and operational financial reports to management.
- Coordinate and maintain required operating licenses and permits for hotel facilities, including the kitchen, elevator, and swimming pool, ensuring regulatory compliance.
- Maintained detailed expense tracking and financial records using Microsoft Excel.
- Reviewed operational expenses and monitored spending against established budgets.
- Maintained compliance with company policies and employment standards.
Front Office Manager at Holiday Inn Express & Suites (2024-08 – 2025-08)
- Supervised front desk operations while supporting hiring and onboarding.
- Coordinated employee training and monitored attendance.
- Assisted with staff scheduling using Homebase.
- Coached employees to promote a positive work environment.
- Processed and coordinated vendor invoice payments, ensuring accurate documentation and timely processing.
- Reconciled invoices and account statements with external agencies and vendors to identify and resolve discrepancies.
Sales Coordinator at Holiday Inn Express & Suites (2024-02 – 2024-08)
- Supported administrative operations, reporting, documentation, and interdepartmental communication.
Front Desk Supervisor at Holiday Inn Express & Suites (2023-01 – 2024-02)
- Coordinated schedules and time-off requests.
- Assisted with onboarding and training.
- Addressed employee concerns and supported daily operations.
Receptionist at ABBVIE / ManpowerGroup (2018-03 – 2021-03)
- Provided administrative support, scheduling coordination, office logistics, and professional customer service.
HR Assistant at ICARO Alliance (2016-01 – 2017-12)
- Provided administrative support to the Human Resources department in daily operations.
- Assisted the HR team with recruitment activities, including resume review and interview coordination.
- Supported new hire onboarding by preparing employee documentation and maintaining personnel records.
- Assisted in organizing confidential employee files and HR documentation.
- Helped prepare HR forms, reports, and other administrative documents.
- Responded to routine employee inquiries and directed requests to the appropriate HR team member.
- Supported the Human Resources department with administrative tasks to ensure efficient daily operations.
Operations Director Assistant at Albatros Airlines (2011-10 – 2015-03)
- Supported administrative and operational processes, documentation, reporting, and internal communications.
