Bilingual English/Spanish manufacturing and customer service professional
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Bilingual English/Spanish manufacturing and customer service professional with experience in plant operations, banking, retail, and quality control. Skilled in HMI operation, truck unloading, railcar loading, tank gauging, and control-room monitoring. Recognized for clear communication, organization, attention to detail, and dependable support of customers and teams.
Plant Operator - JST Global
(2023-09)
Unload trucks and load railcars using HMI screens; gauge storage tanks; monitor equipment and operate plant processes from the control room.
Teller • Spanish Interpreter • Loan Officer Assistant - Siouxland Federal Credit Union
(2018 - 2019)
Provided accurate transaction support, bilingual assistance, customer service, and administrative support.
Quality Control - Palmer Candy
(2016 - 2018)
Performed product inspections and verified compliance with company quality standards.
Customer Service Sales Associate - Carter's
(2016 - 2016)
Machine Operator • Trainer • Spanish Translator - American Jolly Time Popcorn Company
(2008 - 2014)
Operated production equipment, trained employees, and translated between supervisors and Spanish-speaking team members.
Cashier • Customer Service Representative • Trainer - Hy-Vee Stores
(1999 - 2008)
General Studies & Photography - Metropolitan Community College
High School Diploma - South Sioux City Senior High School
